Blog

Tag: customer service

Interview to hire sales representative
5 min
4 Best Practices for Hiring Sales Representatives
Author
Here are four steps you can take to improve your recruiting practices, lower turnover, and make...
employee using learning and development resources in the office
6 min
Building Strong Customer Relations: How to Cultivate a Customer Service Mindset in Your Employees
Author
In today’s competitive market, good customer relationships are not just beneficial; they are essential for business...
a healthcare professional taking blood pressure
7 min
A Complete Guide to Customer Service in Healthcare
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Learn how to improve customer service practices in your organization to see happier patients, employees, and...
Sales rep listening skills blog
5 min
How to Improve Sales with Cross-Selling and Upselling
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If your company offers multiple products and/or services, then an important part of meeting those sales...
Customer service rep focused on solving customer needs
7 min
How to Build a Team With a Strong Customer Service Focus
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These tips and insights will help you build customer focus organization-wide, and help with developing a...
HR professional looking at employee training KPI's
8 min
Understanding Key Performance Indicators for Employee Training Programs
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We'll help you understand KPI development for employee training programs (with some KPI examples to get...
2 min
BizLibrary Partners with GROW Learning for Multifamily Housing Content Expansion
Author
The BizLibrary Collection just gained a lot of built-in value for real estate and mortgage lending...
customer service employee calling a happy loyal customer
7 min
The Best Customer Loyalty and Retention Strategy for the New Decade
Author
There are several ways to work on keeping your client base engaged and seeing value in...