The BizLibrary Collection just gained a lot of built-in value for real estate and mortgage lending clients. GROW Learning is an online learning content provider for the multifamily housing industry. They offer creative, engaging, powerful, and fun training courses for multifamily and business supplier partners with a robust library of courses. All GROW Learning Content is created in-house by seasoned professionals who each have an average of 25 years’ experience in the industry.  

Many GROW Learning lessons are offered in English and Spanish and appear with closed captions onscreen. Their topic areas include customer service, electrical education, information about Fair Housing, finances, resident retention, risk management, and much more! GROW Learning mainly utilizes animated settings and characters for their content. They also release content with professional presenters onscreen.

Their thorough content areas empower multifamily housing organizations to provide exceptional training to their staff on safety issues, maintenance requests, customer service, marketing, and more. According to a 2019 study conducted by the U.S. Census Bureau, 31.4% of all housing in the U.S. are multifamily residences. That’s just under 44 million residences! According to 2021 American Community Survey also conducted by the Census Bureau, 55% of American renters live in a housing property that holds two or more units. That percentage represents just over 56 million people! With so many Americans living in multifamily residences, it’s important that the people managing those properties have access to exceptional training to improve the renter experience and further their own professional development.