Blog

This video from The BizLibrary Collection teaches employees tactics to deal with difficult interactions that stem from anger. Learners will learn new strategies to effectively diffuse angry coworkers or customers!

In our webinar, “Fixing What’s Missing From Your Sexual Harassment Training,” with consultant and author Ken Cooper, we had so many questions pouring in that Ken was happy to extend the webinar Q&A to a blog post!

Leadership articles almost always focus on leadership skills – listening to others, learning from failure, having a vision, etc. But what about those essentials which at face-value have nothing to do with leadership?

This video from The BizLibrary Collection teaches employees an important cost-saving lesson in securing sensitive information online. Your team will learn the fundamentals of secure password creation and best practices online.

Take advantage of this day of the year to demonstrate to your administrative professionals that you genuinely appreciate the work they do. Here are some do’s and dont’s to celebrate the people who support the backbone of your business.

Karen joined the BizLibrary team in January 2018. She’s responsible for helping clients add value to their employee training programs by exploring additional BizLibrary solutions.

Michael Scott, from The Office, was far from traditional. In fact, he was an awful boss. But even he had some great insights on inspiring people.

This video from The BizLibrary Collection helps your employees understand the fundamentals of delighting customers, helping you build brand value with every interaction!

Outside of consumer brands and some of the very largest companies, most organizations’ names will never be recognized outside of their particular industry. Here’s why it’s good for them to keep it that way.

This video from The BizLibrary Collection help your company’s leadership navigate the challenges of a rapidly changing workforce. By watching and learning from videos like this, your leaders will gain valuable insight into what values help motivate employees in a multi-generational workplace.