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Behavioral Interviewing is a technique designed to help hiring managers evaluate and improve their hiring process to select the best candidates. Oftentimes, there’s more to a candidate than what’s on the page. Behavioral Interviewing teaches hiring managers how to unlock the secrets behind selecting the best candidate for the role.  

Sarah Johnston’s Behavioral Interviewing course consists of ten lessons that tackle a different challenge of interviewing. Some topics of the lessons include formulating the best job description for the role, formulating questions based on the duties of the position, identifying company values and team dynamics, evaluating the candidates post-interview, building rapport with candidates, responding to red flags, and more.  

This course is perfect for managers who have never hired before or experienced managers who are looking for new interviewing techniques to keep up with the evolving workforce. If you’re interested in exploring our Expert Insights series further, check out our playlist! 

Stella studied economics at Columbia University’s Barnard College. She was also one of the first 150 people to earn a Masters in Applied Positive Psychology from the University of Pennsylvania, making her a happiness expert! Stella works with corporate organizations all over the country to tackle the issues of employee retention and employee satisfaction. She includes many of her findings and techniques in her Experts Insights series, making it a must-watch for managers, individual contributors, and executive leadership alike.  

There are nine total lessons in The Science of Happiness at Work, reviewing concepts such as positivity, resilience, self-compassion, visualization, goal-setting, and more. Each lesson includes facts from scientific studies paired with quick exercises to reinforce the skills learned.  

Stella and WOOPAAH have worked with some of the largest corporations in the world such as Johnson & Johnson, Google, Comcast, and more! Stella is a gifted public speaker and has shared her approach to finding engagement at work with MSNCB, The Today Show, NPR, Vanity Fair, Fox News, and ABC. She is also a regular contributor to Happify.com, Forbes, and Thomson Reuters.  

Have a sneak peak at Stella Grizont’s The Science of Happiness at Work and our other Expert Insights series by viewing our playlist! 

According to the city of Chicago, bystander intervention is defined as “safe and positive actions that may be carried out by a person or a group of people to prevent harm or intervene where there is a risk or perceived risk of sexual harassment to another.” Six lessons comprise BizLibrary’s Bystander Intervention for Sexual Harassment course and prepare learners for the possibility of intervening in the case of possible risk of sexual harassment to a coworker.  

Bystander Intervention training is designed to combat the “Bystander Effect” – a phenomenon that discourages an individual from intervening in an emergency situation when other individuals are present. When more people are present, individuals are even less likely to intervene.  

After learners have completed the Bystander Intervention for Sexual Harassment course, they should be able to recognize sexual harassment, identify when to intervene and which tactic is the most appropriate for the situation. There are four tactics to help intervene in the case of sexual harassment: distract, delegate, direct, and delay. This course is also eligible for 1 PDC with SHRM-CP/SHRM-SCP and 1 hour of recertification credit with HRCI.  You can view a quick preview of the first lesson in the  Bystander Intervention for Sexual Harassment course below.

If your organization is searching for a way to create a kinder and more compassionate workplace that is a safe place for all people who work there, reach out to a BizLibrary representative today.  

BizLibrary’s Unlimited Collection has around 10,000 carefully selected titles on topics ranging from HR compliance to workplace safety to leadership and management and more! You can explore our library here. This partnership will allow BizLibrary to close some of the gaps in our content offering and bring a complete solution to our clients.  

Some of the new topics included with the Packt partnership include:  

• Software Design 
• Web Development 
• Web Design 
• DevOps 
• Game Design 

• Adobe After Effects & Adobe Premiere Pro 

And much more! We’ve increased our number of Information Technology titles up to 2,500+ with the help of this new partnership. If you’re curious about what else our library has to offer, reach out to a BizLibrary representative today! 

More fast facts about BizAcademy: 

• BizAcademy is a cohort-based learning program, allowing organizations to send anywhere from 5 to 20 of their learners through a course at the same time. Open enrollment opportunities are also available for organizations with a smaller number of learners.  
• BizAcademy will offer two 16-week certificate programs on the topics of New Manager Fundamentals and Leadership Essentials.  

• The New Manager track is best suited for high-potentials and individuals new to managing others. Specific focuses of the course include transitioning to a new role, managing change, coaching and feedback, in addition to collaboration and teamwork.  
• The Leadership Essentials track is targeted for all types of leaders looking to take their skills and teams to a new level. This course will concentrate on identifying the mindsets of leadership, learning the different styles of leadership communication, how to lead effectively through change, and how to give effective feedback.  

• BizAcademy will also offer 4-week focus programs on the topics of Remote Leadership, Women in Leadership, Hybrid Leadership, and Executive Leadership.  
• BizAcademy will be delivered through BizLMS – BizLibrary’s proprietary LMS – and is open to new and existing clients.  
• The learner investment time is expected to be around 1 hour per week.  

BizAcademy will give learners the expertise they need to inspire their teams, excel as leaders, and drive cultures of growth and development in their organizations. The live teaching and coaching sessions guarantee a unique and personalized experience for every learner, while the on-demand lessons and practice materials allow each learner to move at their own pace.  

Kevin Eikenberry and Guy Harris will be the first experts to kick off BizAcademy on February 21 with a New Manager Fundamentals certificate program. Leadership Essentials will kick-off on February 22 with leadership skill blocks featuring Meridith Elliott Powell, Scott Mautz, David Dye, and Karin Hurt. Invest in the future of your leaders and contact a BizLibrary representative about BizAcademy today! 

Our most recent addition to this series comes from leadership experts and keynote speakers Karin Hurt and David Dye. In their series “Courageous Cultures,” the duo shares a four-step process on developing a curious and engaged team that shares ideas, details tools and techniques to use when working with a team to build a safe culture, and motivate managers to push their teams into courageous and honest members.

Preview a lesson from Karin hurt and David Dye’s Courageous Cultures, Courageous Cultures: Cultivate Curiosity:

In their second series, The Art of Accountability Conversations, they deliver content that helps both managers and employees have difficult conversations.

Preview a lesson from Karin hurt and David Dye’s The Art of Accountability Conversations, The Art of Accountability Conversations: Dealing with Challenging Situations:

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 230 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 25 minutes each.

Skills Genie is the ultimate plan-customizing champion! Administrators can create personalized training plans for custom job roles without manually creating job descriptions or requirements. Administrators can enter a job title, and Skills Genie will search relevant job postings all throughout the U.S. to give administrators the most sought-after skills in the industry.  Administrators can choose applicable skills from a checklist to add to their custom job role. They choose the ones they want, and voila! They have  customizable skills and job titles without long hours of browsing the library or writing descriptions from scratch. 

The new Skills Interest widget puts learners in command of their own competencies and qualifications by allowing them to add skill interests based on job roles they are interested in. This requires no setup from administrators and is totally learner-driven! Skills Interest assists learners with career pathing and development by giving them the tools they need to expand their own skillset. It can be added right on the learner homepage, making it easy for them to find new skills.  

Additionally, improvements to the existing Skills Library make it easy for administrators to update and customize the personalized training plans for each job title and skill. The content library at BizLibrary is  growing all the time with new lessons and relevant information for today’s workforce. These enhancements make it possible for administrators to personalize skills individually with the new inclusions or update the entire library at once. 

Virtual Classroom has two–way audio and video functionality with gallery and focus view, as well as chat, in– app polling and a Q&A feature for maximum learner engagement. Administrators can set the location of a session in multiple locations, such as a physical space and the virtual classroom, which is great for hybrid learning. Classrooms can also have multiple events and sessions so that you can choose to complete training in as many or as few sessions as necessary.  

Virtual Classroom allows administrators to plan and conduct sessions, track registration and attendance, and more. Thanks to Virtual Classroom’s ability to manage hybrid and in-person sessions, your learners always have a seat in the classroom – no matter where it is! In addition, you can easily convert your live sessions into on-demand courses ensuring no one misses out on important training sessions. 

If you’re interested in learning how BizLibrary’s Virtual Classroom can renovate your online and in-person learning, connect with a BizLibrary representative today!  

Our most recent addition to this series comes from customer service speaker and seven-time best-selling author Shep Hyken. In his series, Creating an Amazing Customer Experience, Shep shares insights into why customer service is not just a department, who the term “customer” applies to, what “average” means, and what you need to do to operate in the zone of amazement.

Preview a lesson from Shep Hyken, Creating an Amazing Customer Experience: Creating Amazement:

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 230 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 25 minutes each.

Our most recent addition to this series comes from a corporate communications coach, international keynote speaker, global trainer, and bestselling author Stephen Krempl. In his series, Winning in the Work World, Stephen will share techniques to impress senior leaders and fundamental mindset shifts required to improve your career.

Preview a lesson from Stephen Krempl, Winning in the Working World: Right Mindset:

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 230 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 12 minutes each.

Clients licensing the BizLibrary Collection can now access Culture of Civility video courses specifically for the states of Washington and Texas.

We are consistently updating our content to help organizations mitigate risk and create cultures where everyone can feel safe and bring their whole selves to work.

Each state has their specific version of the following courses:

Culture of Civility: Creating a Harassment-Free Workplace – This 9-lesson course helps employees understand how to recognize and respond to harassment, how to behave appropriately, and how to prevent harassment from occurring in the first place. Topics include different types of harassment, how bystanders can respond, and making harassment complaints.

Culture of Civility: Creating a Harassment-Free Workplace – Supervisors – Similar to the above course, this 14-lesson course is meant for supervisors to help them navigate workplace situations and keep themselves and their coworkers safe.

Ready to get your organization up to date on the latest culture of civility training? Talk with a BizLibrary representative today!

Our most recent addition to this series comes from renowned leadership expert Kevin Eikenberry. In his series, Bud to Boss, Eikenberry shares skills, tips, and tricks for being a stellar leader in any industry through utilizing the DISC model, giving effective feedback, conducting mindful one-on-one meetings, and more.

Preview a lesson from Kevin Eikenberry, Bud to Boss: Control vs. Influence:

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 230 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 12 minutes each.

Clients licensing the BizLibrary Collection can now access video courses on high-demand topics, such as HR compliance and workplace safety, in both Canadian English and Canadian French (coming soon). The video courses are divided into several digestible and informative lessons, preventing employees from taking additional time away from their work and allowing organizations to meet Canadian regulation requirements with ease. View the specific course offerings below.  

OSHA for Ontario – Through this two-part video course, viewers will gain a general understanding of OSHA guidelines in addition to rights and responsibilities.  

AODA – After completing this six-part video course, viewers will gain an understanding of the accessibility standards for customer service, transportation, employment, information and communication, and the design of public spaces.  

WHMIS – This five-part video course will give viewers a general overview of WHMIS 2015, including hazard classification, labels, safety data sheets, and education and training requirements.  

Culture of Civility (Ontario) – This course features engaging, easy– to– follow lessons designed to educate supervisor and employee learners on the several forms of discrimination in the workplace, as well as anti-harassment best practices, and includes supervisory and organizational responsibilities for upholding an inclusive, safe and respectful culture.  

All four of these courses have been reviewed and approved by lawyers specializing in Canadian employment law and will follow a full-screen animation format presented by native Canadian speakers. Ready to get your organization up to date on the latest workplace regulations? Talk with a BizLibrary representative today!  

Our most recent addition to this series comes from Hall of Fame Keynote Speaker and Division 1 Athlete Roger Crawford. In his series, Building a Winning Mindset, Crawford describes seven different mindsets to help learners cultivate the mindset necessary to achieve success.

Preview a lesson from Roger Crawford’s course, Building a Winning Mindset:

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 230 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 12 minutes each.

Our most recent addition to this series comes from identity theft expert Robert Siciliano. Dwight Schrute said it best in The Office: “Identity theft is not a joke Jim!” Robert’s 7 lessons cover topics such as Face IDs, credit card security, and common scams that are out there that might pop up in emails.

Preview a lesson from Robert Siciliano’s course, Identity Theft Prevention:

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 230 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 12 minutes each.

Skill Interests:

The Skill Interests feature goes beyond stagnant training assignments and encourages employees to be lifelong learners! Designed to allow employees to pick and choose which skills they want to learn; this feature not only increases the skill level and subsequent value of individual employees but improves the overall engagement in an organization.

Impacts of the Skill Interests feature are beneficial for both the employee and organization in several key ways.

1. Investing in employees enriches the business by improving workforce productivity, increasing the quality of work, and reducing turnover.
2. Tracking employees’ developing skills makes promoting from within easier by showcasing each employees’ growth, which directly impacts the Role Matches feature.
3. Developing skills outside of a job role helps employees build a robust skill profile, and prepares them for future career advancements.

Skill ratings are also included in the Skill Interests feature. The benefit of rating skills takes the guesswork out of employee skill assessments. Starting with an initial assessment of the desired skill, as employees’ skills develop, they are re-rated, making it easy to track employee progress over time.

The Skill Interests feature is easily found via a widget on the learner’s homepage and encourages the exploration and development of the learner’s desired skills.

Role Matches:

Role Matches is one of the key features that sets BizSkills apart from other skills development platforms. Building off the skill levels in learner profiles, Role Matches connects employees to different roles within the organization and displays their qualifications along with skills to improve for each role. Using the Roles Matches feature takes the guesswork out of internal promotions by allowing administrators to easily view employees’ qualifications and compare them against other candidates.

The Role Matches widget makes viewing these matches simple by succinctly displaying all roles with a percentage match on the learner’s profile.

When an individual job role is selected, a profile page opens, displaying a list of required skills for that role and the learners’ current rating of each subsequent skill.

From the Role Matches widget, administrators or learners can assign skills for a job role by simply selecting the ‘Add Skills’ button. This function then adds the necessary skills directly into the learner’s profile along with recommended content for skill development.

Administrator Dashboard:

The BizSkills Administrator Dashboard provides a comprehensive visual representation of their organizations’ skills development. At first glance, the dashboard gives a quick view of the organizations’ skills data through a series of widgets, some of which include more detailed reports for further insights. Some of the administrator dashboard widgets include Ratings by Skills, Most Popular Content, Development Plans, Learners by Job Roles, Average Skill Rating, and more.

Want to learn more about how easy BizSkills makes upskilling your workforce? Get a demo today!

This series brings your workforce one-of-a-kind training on some of the toughest business challenges from highly successful professionals who are actively working in their field.

With more than 180 expert-presented lessons, this series stays true to our belief in the power of microlearning, with videos no longer than 12 minutes each. 

Our most recent addition to this series comes from Brandon Smith, author of The Hot Sauce Principle: How to Live and Lead in a World Where Everything Is Urgent All of the Time. In his 12-lessson course, he discusses the challenges and complexities of leading today, including six leadership communication principles, how to balance different types of communication, how to create an environment of psychological safety, components of trust, how to define a team culture, how to effectively give feedback, and how to motivate your team members.  

Preview a lesson from Brandon Smith’s course, Exceptional Leadership Communication:

Also included in the Expert Insights video series:  

• Workplace Mental Health with Michael Wellington 
• Leadership Skills for New Managers with Jena Viviano 
• Thrive While Working Remotely with Mike Gutman 
• Being a Remarkable Long-Distance Teammate with Kevin Eikenberry 
• Inclusive Mindset with Justin Jones-Fosu 
• Your Why Matters Now with Justin Jones-Fosu 
• Managing Up with Mary Abbajay 
• Sparking the Customer Experience with Simon T. Bailey 
• Anti-Harassment for Employees and Supervisors with Catherine Mattice 
• Powerful, Professional Presentations with Patricia Fripp 
• Women in Leadership with Meridith Elliott-Powell 

This is an ever-growing series, so new Expert Insights courses will be regularly added to our content library!  

Learn more about everything The BizLibrary Collection has to offer. 

• BizLibrary expanded its offerings to 26 new clients, achieving a 204% YoY growth rate year-to-date
• 50% of new clients signed on with BizSkills – BizLibrary’s skills development platform, showcasing the need for personalized skills development in the workplace

As we dive into the second quarter of the year, BizLibrary is well-positioned to respond to the increasing demand for training resources that not only fulfill workplace safety and compliance requirements, but also build employees’ communication, collaboration, leadership, and overall skills for a more compassionate and competent future.

If your organization is experiencing challenges in employee engagement and retention, speak with a BizLibrary representative today to learn how BizLibrary can support your training needs.

Getting your organization’s workforce OSHA 10 and OSHA 30 certified keeps them compliant on the latest safety regulations, as well as reduces and prevents job-related injuries and lawsuits or penalties. Consistently training your workforce can result in higher employee productivity, reduced cost in potential compliance violations, and an all-around safer work environment. Below are the following OSHA courses BizLibrary offers:

The OSHA 10-hour General Industry course is designed for entry-level workers and includes a general overview of common safety and health hazards. This course features content on enforcing safety measures and best practices for maintaining safety in general high-risk work environments.

The OSHA 10-hour Construction course features content on preventing health and safety hazards commonly found on construction sites. Specific topics include major construction site hazards, emergency protocols, hand and power tools, and more.

The OSHA 30-hour Construction course is applicable to supervisors and workers with safety responsibilities and builds on the 10-hour construction content with special attention to mobile equipment and additional hazard prevention and safety.

The CAL OSHA 10-hour Construction course build off the construction safety content and includes an introduction to the specific safety standards required by the state of California.

*This course is not available in Spanish.

A voice authentication format is available for the OSHA 10-hour general industry and 10/30 construction courses to comply with the actively proctored online training requirements of NYC SST Local Law 196. Upon course completion, learners will receive an official Department of Labor (DOL) OSHA card. (Excludes CAL OSHA 10-hour Construction).

Ready to get your workforce OSHA certified? Talk with a BizLibrary representative today!