Tag: customer service

Interview to hire sales representative
4 min
4 Best Practices for Hiring Sales Representatives
Here are four steps you can take to improve your recruiting practices, lower turnover, and make...
Customer service rep focused on solving customer needs
7 min
How to Build a Team With a Strong Customer Focus
These tips and insights will help you build customer focus organization-wide, and help with developing a...
6 min
A Complete Guide to Customer Service in Healthcare
Learn how to improve customer service practices in your organization to see happier patients, employees, and...
happy-customer-service-employee
7 min
The Best Customer Loyalty and Retention Strategy for the New Decade
There are several ways to work on keeping your client base engaged and seeing value in...
3 min
Avoid Loss and Increase Customer Satisfaction Through Check Fraud Training
Fake checks cost consumers and banks millions - your tellers are your first line of defense,...
Understanding key performance indicators for employee training programs
8 min
Understanding Key Performance Indicators for Employee Training Programs
We'll help you understand KPI development for employee training programs (with some KPI examples to get...
Working on new product launch with team
5 min
5 Tips to Prevent Problems with Your New Product Launch
Managing communication and expectations throughout the process can be tricky, but when done right, you'll have...
2 min
One Simple Question To Help You Improve Your Workplace Today
A simple question can help you discover ways to improve your company culture, reduce costs, and...
Sales growth metrics improving
8 min
Getting in the Sales Growth Groove
Whether sales in your organization is creeping along too slowly to keep up with the company's...
Sales rep listening skills
5 min
How to Improve Sales with Cross-Selling and Upselling
If your company offers multiple products and/or services, then an important part of meeting those sales...