Category: Blog

Creative Board
4 min
Simplify Your Work by Killing Stupid Rules
Rules and procedures are often created to help us with efficiency or higher quality outcomes, but...
Improving Training with The Kirkpatrick Model image
4 min
Using the Kirkpatrick Model to Evaluate Training: Part One
As training professionals, one of the key components of the job is to evaluate training. This...
HR Intervention
4 min
8 Strategies for Creating a Failing Business
You’ve probably read plenty of articles about what you need to do to succeed in building...
3 min
Creating a Customer-Focused Culture: Humans vs. Numbers
Creating a customer-focused culture relies on the human interactions between your employees and your customers. Are...
BizLibrary Values Passion to be the Best
6 min
Our Pursuit of Excellence: Passion To Be The Best
You can choose to adopt the perspective that you can do what you love with your...
Confined space entry rescue team
3 min
Keep Your Workers Safe with Confined Space Entry Training
Rushing into a confined space without first assessing the potential dangers involved can have fatal results....
brainstorming disruptive questions image concept
4 min
10 Disruptive Questions To Encourage Innovation
When you apply provocative inquiry to every corner of your business, there will be a collective...
presentation skills and mistakes image
6 min
How to Avoid 4 Common Mistakes when Presenting
Often people with subject matter expertise have great difficulty in presenting to a group, even though...
ways to become a learning organization image
4 min
3 Steps To Becoming a Learning Organization
The skills needed to succeed in today's workplace have an extremely limited shelf-life, and that means...
great customer service
3 min
Great Customer Service Skills That Every Employee Needs
Customer service can be a difficult skill to master, but at its core, it’s really pretty...
how to prevent Discrimination at work image
4 min
How to Prevent Discrimination When Prejudice Abounds
Prejudice in workplaces today doesn't look the same as it did decades ago, but don't let...
BizLibrary Values Freedom to Fail
3 min
Freedom to Fail: How to Foster Innovation
While encouraging failure seems counter-intuitive, giving ourselves and others the freedom to take chances and learn...