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This study shows there’s a big discrepancy between how managers and individual contributors view March Madness’ effect on productivity.

In this week’s Weekly Video Highlight, the always-energetic Jeff Havens delivers six essential motivators to help foster engaged employees in your workplace.

How can we fight workplace harassment? At Power Shift Summit, a few brilliant men and women gathered to offer insights and solutions to that very question.

What can Seinfeld’s lovable, whacky foil Cosmo Kramer teach us about motivating employees? Turns out, a lot!

Instead of thinking about improving employee engagement in your company as a chore, have some fun with it and try these atypical suggestions!

If you’re trying to understand the motivations that govern your workforce, do yourself a favor. Ignore whatever convenient (and useless) generational labels you’ve been given, and instead pay attention to what stage of life your people are currently in.

What feeling do people get when they think about your company? Does your brand and culture exude a strong character, built on the individual character of employees dedicated to bettering the world around them?

The phenomenal results that Comer Holdings and IMA are seeing are directly related to their investment and determination to create a top quality employee training program that delivers on improved business results. That’s why they’re the BizLibrary Client of the Month!

Delight the customer, astound the customer, serve the customer, the customer comes first — we’ve all heard it. We’ve probably even said it, after receiving poor customer service. Chances are, we’ve also probably been on the other end, the one serving a customer that is just impossible to please, and wished for a second (okay, longer than a second) that we could remind them that we’re a person, too.

It isn’t difficult to identify the employees who hate their jobs. In fact, you may already have someone in mind some whose unhappiness is palpable, and maybe even disruptive to your organization. Failing to identify these team members and re-engage them can not only hurt your team, but your bottom line.