Author: Krista Heumann

Training & Development Industry Researcher | Krista researches, analyzes, and writes about the impacts of employee learning on organizations and individuals. She looks at the industry shifts and trends that matter to L&D and HR professionals, and helps them understand how to create better training programs that grow their employees and their business.
Sales rep listening skills blog
5 min
How to Improve Sales with Cross-Selling and Upselling
If your company offers multiple products and/or services, then an important part of meeting those sales...
formalized training classroom setting
5 min
Formal vs. Informal Learning: Which Employee Training Strategy Is Better?
How do you know if your training strategy is the best option for your organization? Learn...
Learning with post-training reinforcement Q and A
7 min
Q&A: Everything You Need to Know About Post-Training Reinforcement
Learn how to effectively use post-training reinforcement for higher employee learning retention with these common questions...
employee taking cybersecurity awareness training
5 min
Why Cybersecurity Awareness Is Important for Every Employee
Educating employees on their individual responsibility with cybersecurity can go a long way toward reducing your...
Coworkers collaborating in agile organization
4 min
How to Achieve Organizational Agility by Developing a Learning Culture
You can build agility into your organization's culture by embracing modern training methods that promote learning...
Active Shooter Response Training
5 min
Workplace Active Shooter Training to Prevent Panic and Keep Employees Safe
Use these tactics developed by law enforcement groups to educate and safeguard your employees if they...
training professional advancing in career and skills
6 min
Training for Trainers: 10 Skills to Advance Your Program and Your Career
These 10 skills will help you see growth in your training program and further your career...
analyzing workplace productivity problems
7 min
How to Solve Low Employee Productivity in the Workplace
Low productivity in an organization may seem like a straight-forward issue at first glance, but the...
Coaching employee to improve performance
9 min
7 Tips for Coaching Employees to Improve Performance
While there are many important leadership skills and competencies, coaching skills are central to improving the...
Women working on a project
5 min
Women in the Workplace: 9 Ways to Empower Female Employees
While more women are rising to the top levels of companies, they are still underrepresented at...
three people in a business meeting
6 min
How Your Training Program Can Lead to a More Sustainable Business
Your training program can be an ongoing source of knowledge and hope that moves employees to...
EQ at Work Relationship Management
6 min
EQ at Work: Relationship Management Fundamentals for Employees
If you're seeing your employees struggling to collaborate, people talking behind each other's backs, or a...