Author: Angie Spencer

Training & Development Industry Researcher | Angie researches and writes about the impacts of employee learning on organizations and individuals. She looks at L&D and HR issues and industry trends and helps them understand how to create better training programs that grow their employees and their business.
New hires sitting around a table during orientation
6 min
How to Make New Hire Orientation Informative Yet Engaging
For new employees, starting a new job is exciting, but comes with a few worries as...
5 min
Foundational Skills Employees Need to Be Successful in Their Roles
The skills needed in different roles will certainly vary. However, there are foundational job skills that...
4 people sitting at a table talking about work
7 min
All About Others: Servant Leadership in the Modern Workplace
Instead of telling people what to do, the role of servant leaders is to make sure...
Working on an effective team
6 min
Focus on Personalized Skills Training to Develop an Effective Team and Boost Performance
Skills development is important when trying to develop an effective team. Employees need certain skills to...
a healthcare professional taking blood pressure
7 min
A Complete Guide to Customer Service in Healthcare
Learn how to improve customer service practices in your organization to see happier patients, employees, and...
Millennial leader training peers
5 min
How to Tackle Millennial Leadership Development
Many organizations are struggling to implement a millennial leadership development plan. Here are our tips on how...
Younger worker explains a task to frustrated Boomer employee.
6 min
Understanding Implicit Bias in the Workplace
Implicit bias is harder to define than explicit bias. It's unintentional beliefs that affect our attitudes,...
woman working on laptop to scale up employee training in her organization
6 min
6 Tips for Scaling Up Training in Your Organization
The quality of any training program has a direct correlation to the success of an organization....
Four diverse employees sit around a table discussion their work.
6 min
Best DEI Training for a Truly Inclusive Workplace
DEI. Diversity, equity, and inclusion. These are important words in any workplace that fold into helping...
A female employee sits at her desk but is disengaged in work and is looking out the window.
6 min
Quiet Quitting: How Employee Disengagement is Affecting the Workplace
You're aware of the term quiet quitting but may have varying ideas of what it is....
A group of leaders sit around a table discussing the challenges they face.
6 min
Part 2: Creating a Complete L&D Training Program
Learn how to put your L&D training program into action through the use of strong content,...
L&D leaders work together to form a learning strategy through cognitive learning theory.
6 min
Part 1: A Complete Guide to L&D Strategy
There have been a lot of shifts in work recently. That's why it's a good time...