Tag: client retention

Customer service rep focused on solving customer needs
7 min
How to Build a Team With a Strong Customer Service Focus
These tips and insights will help you build customer focus organization-wide, and help with developing a...
Interview to hire sales representative
4 min
4 Best Practices for Hiring Sales Representatives
Here are four steps you can take to improve your recruiting practices, lower turnover, and make...
customer service employee calling a happy loyal customer
7 min
The Best Customer Loyalty and Retention Strategy for the New Decade
There are several ways to work on keeping your client base engaged and seeing value in...
3 min
Avoid Loss and Increase Customer Satisfaction Through Check Fraud Training
Fake checks cost consumers and banks millions - your tellers are your first line of defense,...
6 min
Steps to Stay Compliant with HIPAA Security Rule Requirements
HIPAA Security Rule compliance isn't just a requirement for your business; it's an operational necessity. Here...
5 min
5 Tips to Prevent Problems with Your New Product Launch
Managing communication and expectations throughout the process can be tricky, but when done right, you'll have...
3 min
6 Surprising Reasons to Enhance Your Business Ethics
Here are 6 reasons to enhance your business ethics and 5 strategies for putting them into...
2 min
One Simple Question To Help You Improve Your Workplace Today
A simple question can help you discover ways to improve your company culture, reduce costs, and...
3 min
H&M Shows Us the Absolute Value of Diversity in the Workplace
The H&M controversy shows why we need great minds from every background in the workforce.
8 min
Getting in the Sales Growth Groove
Whether sales in your organization is creeping along too slowly to keep up with the company's...
Increasing Customer Satisfaction
3 min
Increase Customer Satisfaction with a Team That Goes the Extra Mile
Customer satisfaction is key to running a thriving business - customers need to know that they're...
3 min
The Customer Comes Second
Delight the customer, astound the customer, serve the customer, the customer comes first -- we've all...