BROWSE THE BIZLIBRARY COLLECTION

The BizLibrary Collection includes curated content libraries covering the core skills and specialty topics organizations need to develop their workforce.
BUSINESS SKILLS
HR COMPLIANCE
SOFTWARE
LEADERSHIP & MANAGEMENT
WORKPLACE SAFETY
SALES & SERVICE
IT
BANKING
CREDIT UNIONS
MORTGAGE LENDING
LOCALIZED
EBOOKS

BUSINESS SKILLS

Provide your modern workforce the training needed to reach their maximum potential. Whether you are focused on reskilling or upskilling your people, BizLibrary offers content covering the critical business and soft skills every employee needs to be effective in the workplace for both today and tomorrow.

SAMPLE TOPICS

Business Etiquette
Communication Skills
Change Management
Conflict Resolution
Ethics
Health & Wellness
Presentation Skills
Teamwork
Soft Skills
Time Management

HR COMPLIANCE

Mitigate risk and increase levels of respect and ethical behavior throughout your organization with modern compliance content. Published by industry-leading subject-matter experts, our compliance content educates your workforce on important policies, procedures, and regulations specific to job roles.

SAMPLE TOPICS

Anti-Harassment
Diversity and Respect
Discrimination
HIPAA
HR Law
Hiring and Recruiting
Risk Management
Substance Abuse
Workplace Violence

SOFTWARE

Digital skills are a must in today’s workforce. When onboarding new employees or onboarding new software, don’t let your organization suffer from lost productivity. Ensure your employees are working as efficiently and effectively within today’s most widely used desktop applications.

SAMPLE TOPICS

Adobe
DocuSign and EchoSign
EverNote
Microsoft Office Suite 2010-2016
Google Apps
GoToMeeting
Sketch
Windows 8-10

LEADERSHIP & MANAGEMENT

True leadership is a skill desired by many and mastered by few and poor leadership can be extremely costly to an organization. Ensure your leaders are driving your organization in the right direction with effective new manager and leadership training. Your employees will thank you!

SAMPLE TOPICS

Delegation and Empowerment
Engagement and Motivation
Leading Change
Leading Innovation
Creativity
New Manager
Performance Coaching
Appraisal

WORKPLACE SAFETY

Improve the safety of your workplace, and minimize accidents and incidents with timely, relevant safety training. Our library contains a robust offering of workplace safety content ideal for employees in and outside of the typical office environment.

SAMPLE TOPICS

Bloodborne Pathogens
Cranes and Lifts
Emergency Planning
Ergonomics
First Aid
HAZWOPER
Office Safety
Personal Protective Equipment
Toxic and Hazardous Materials
Transportation
Welding

SALES & SERVICE

Develop successful sales and service professionals to grow and retain your customers. From prospecting, how to follow up, how to close the sale, handling difficult customers and delivering high levels of customer service, this library has necessary content for beginners and experts alike.

SAMPLE TOPICS

Distance Selling
Sales Essentials
Sales Presentations
Customer Service Fundamentals

IT

Enhance the proficiency of your developers and technical support staff, and ensure everyone is knowledgeable on the latest cybersecurity protocols. With the Information Technology Library, learners are able to explore new programming languages and keep up with best practices.

SAMPLE TOPICS

Agile
Ajax
CompTIA
Cybersecurity
Javascript
Microsoft certifications

BANKING

Stay up to date on the latest federal regulations within the highly regulated banking environment. Your employees will have on-demand access to high-quality content consistently reviewed by experts and tailored to meet the complex roles within your institution.

SAMPLE TOPICS

Banker's Knowledge
Board of Directors
BSA and AML Case Studies
Consumer Lending and Financial Knowledge
Deposit Compliance
Enterprise Risk Management and Compliance
Lending Compliance
Refresher Series
Retail Banking
Transaction Compliance

CREDIT UNIONS

Mitigate risk and remain compliant in today’s highly regulated credit union environment. Your employees will have on-demand access to high-quality content consistently reviewed by experts and tailored to meet the complex roles within your institution.

SAMPLE TOPICS

Board Of Directors
BSA and AML Case Studies
Consumer Lending and Financial Knowledge
Deposit Compliance
Enterprise Risk Management and Compliance
Lending Compliance
Professional's Knowledge
Refresher Series
Retail Banking
Transaction Compliance

MORTGAGE LENDING

Your employees will be up to date on the frequently changing federal and state regulations and requirements. The content is published and reviewed by experts, ensuring to meet your needs whether you are a national conglomerate or a local mortgage business owner.

SAMPLE TOPICS

BSA and AML in Mortgage
Adjustable-Rate Mortgages
Appraisals
Home Mortgage Disclosure Act
PCI Compliance
TILA-RESPA Integrated Disclosure (TRID)
Truth-in-Lending Act

LOCALIZED

Develop your global workforce with content customized to their native business language. Covering business skills, HR compliance, software and workplace safety topics, BizLibrary’s localized content libraries are currently available in Spanish, French, German, and Japanese.

SAMPLE TOPICS

EBOOKS

BizLibrary ebooks are written by many of the world's most influential thought leaders and cover all of the soft skills that employees need to succeed both in and out of the workplace. Perfect for busy professionals on the go, learners can read ebooks on any device, online or offline, without any restrictions. BizLibrary ebooks are available in 11 languages – Chinese, Danish, Dutch, English, Finnish, French, German, Norwegian, Spanish, Swedish, and Czech.

SAMPLE TOPICS

Communication
Leadership
Personal Development
Software

Click to Preview Lessons Below

Optimizing Time Spent on Email
Breakroom Etiquette
Developing Empathy
Finance for Everyone: Core Concepts
Going Green: Why Should You Care?
Improving Your Workplace Communication
Lean: The Basics
Marketing: Target Audience -- Consumer Behavior
Play Video Driving Agility: The Moment
Social Media Me (Part 1 of 3): What is Digital Citizenship
Time Management Essentials: Prioritizing To-Do's
Win-Win Conflict Resolutions

Click to Preview Lessons Below

12 Tips for Ensuring GDPR Compliance
Active Shooter and Workplace Violence
Anti-Harassment: Sexual Harassment 101
Employee Retention: Promoting Work-Life Balance
Ethics Essentials: Making Ethical Decisions
Generation Z in the Workplace
Leveraging the Power of Generations Episode 1: Establishing the Playing Field
LGBT+ Equality in the Workplace
Sexual Harassment: Taking Action -- Preventing and Addressing Sexual Harassment
Speak Out Against Offensive Workplace Behavior
The Interviewing Process: Psychology of the Hiring Process
Understanding Bribery and Corruption

Click to Preview Lessons Below

dummies®: Arranging Your Google Presentation
dummies®: Fixing Common Errors That Happen With Google Drive
dummies®: Guarding Against Dangerous Files in Office 2016
Getting Started With Outlook 2016: High-Level Overview
Mastering Microsoft Teams: Introduction
Microsoft Office 365 - Word Online: Create a New Document
Microsoft Office 365: Mail -- Work With Folders
SkillPath® Excel 2016 Shortcuts: Topic 5 -- Formatting Shortcuts
SkillPath® PowerPoint 2016 Essentials: Topic 8 -- Animation and Transitions
Skype for Business: Skype Meeting Options
What's New in Excel 2019: Charts and Images
Working With Excel 2016: Insert and Format a Chart

Click to Preview Lessons Below

Becoming a Servant Leader
Excelling as a Manager or Supervisor: Supervisor, Manage Thyself
Future Focused Leadership: Driving Agility
How to Ace Your First Day as Supervisor
LEAD NOW: Delegating
Leadership Fundamentals: Management vs. Leadership
Painless Performance Conversations (Part 4 of 7): Eliminate Judgement
Performance Management: Holding Coaching Conversations
Strategic Planning for Long-Term Success (Part 1 of 4): Vision
Superior Leadership Episode 7: Micromanagement!
Management Basics: Common Mistakes of Managers
Understanding Employee Motivation

Click to Preview Lessons Below

Bloodborne Pathogens: Learn Your Risk -- Methods of Control
Decontamination Procedures (HAZWOPER)
Fire Safety for Office Workers
First Aid: Until Help Arrives
Hand and Power Tool Safety
Hearing Conservation and Safety
Learning Ergonomics: Get Your Chair Right
Maintaining Safety With Signs and Tags
Office Safety: Avoiding Falls
OSHA Recordkeeping for Managers and Supervisors
Safety Bob's Comprehensive Construction Safety Orientation
To the Point About: Confined Space Entry

Click to Preview Lessons Below

Account Management: Providing a Total Account Solution
Identifying Customer Types: ands-Off Shoppers
Customer Service Conversations: Five Steps to Better Service Conversations
Customer Service: Reading Physical and Verbal Cues
Delivering Stellar Customer Service
Five Sources of Customer Insight
Negotiating Sales
Prospecting by Phone: Cold Call Guidelines