Communication Skills

Better communication among employees creates a better workplace in all areas.

Coworkers

The ability to communicate effectively in the workplace is essential to a successful career.

More than the just words we use, communicating effectively requires a set of skills including nonverbal communication, active listening, proper writing, assertiveness, presentation skills, conflict resolution, and others.

As you probably already know, communication between departments can make or break a business. How many times have you felt frustrated about a project because of misaligned goals and priorities between departments? Or the use of different vocabularies? Or a lack of trust?

Communication between departments and team members is essential for productivity, collaboration and accountability.

Moreover, communication skills are critical to sales success. Customer-facing employees need to be highly effective communicators in order to provide the best service to prospective and current customers. That means they need to communicate clearly, understand needs, and solve conflicts in a professional manner.

Being a good communicator is important for employees of all ages and in all areas. That’s why providing communication skills training is critical to organizations today.

Communication Skills Training Topic Areas:

  • Active Listening
  • Presentation Skills
  • Body Language
  • Writing Skills
  • Conflict Resolution
  • Telephone Skills
  • Email Etiquette
  • Empathy
  • Respect

Enjoy a 1-minute preview of “Preparing to Coordinate a Project” below. To watch the full course and other communication training courses, start your free trial today!

Preparing to Coordinate a Project