It can be tough to keep up with all the L&D buzzwords floating around. Luckily, we’re here to break down a familiar concept that’s gaining fresh traction: personalized learning. But we’re adding a twist—how AI-powered features can take it to the next level.
What we’ve seen across our BizLibrary clients is that AI, when built into learning management systems (LMS), makes it easier to deliver highly tailored recommendations that support both personal and professional growth.
- Personalized learning = employee engagement magic. Everyone learns differently—short bursts, deep dives, visuals, or text. Offering variety makes training more inclusive and learner-centric.
- AI takes the grunt work out of personalization. Instead of HR manually curating playlists, AI analyzes roles, preferences, and learning patterns to serve up smart, tailored recommendations.
- BizLibrary’s AI tools = instant ROI. From onboarding flows to role-based recommendations and natural language search (“What is leadership?”), employees find relevant content faster—no more endless scrolling.
- Privacy first, always. Learners only see content scoped to their org, and AI recommendations are limited to what’s available in BizLMS. Transparency and trust = non-negotiable.
- Future-proofing starts now. Get leadership buy-in, market your LMS internally, and empower managers to model learning. With AI-powered personalization, you’ll build a continuous learning culture that boosts retention, engagement, and growth.
What Is Personalized Learning?
Before we get into how AI enhances personalized learning, let’s quickly define it. A personalized approach to development acknowledges that every employee processes information differently. Recognizing those differences means offering content in a variety of formats (think presenter-led vs. visual-heavy), time lengths (short bursts vs. longer sessions), and topics.
The goal? To build a more inclusive and learner-centric culture.
Why AI and Personalized Learning Belong Together
So why incorporate AI? AI takes the guesswork—and legwork—out of personalization. With AI handling some of the heavy lifting, L&D teams can focus on creating strategic, prescriptive programs around core areas like new manager development, sales and customer service, or change management.
How BizLibrary Uses AI to Power Personalized Learning
At BizLibrary, we know how valuable your time is. That’s why we’ve integrated AI into our learning management system (BizLMS) in three key ways, all designed to make personalized learning easier and more effective. These features give learners more control over their development journeys, allowing them to build both technical and soft skills at their own pace.
Learner Onboarding Modal: Building the Foundation
The Learner Onboarding Modal provides the foundation for two of our AI features. When a learner logs into BizLMS for the first time, they’re guided through a quick onboarding flow to personalize their experience. This includes questions like:
- What’s your learning style? Short and fast or detailed and in-depth?
- Why are you here? Mandatory training or skill exploration?
- What’s your job role? Choose from hundreds of titles.
- What topics are you interested in? Information Technology, Business Skills, Software, HR Compliance, Workplace Safety, Leadership and Management, Sales and Service, and/or Industry Specific.
BizAI’s Recommended Content
These preference inputs feed directly into the AI algorithm, shaping the learner's experience from the get-go. Based on the inputs, learners receive two personalized content widgets:
- BizAI’s Recommended Content
- BizAI’s Recommendations for Your Job
Let’s take a deeper look at how both influence personalized learning.
- BizAI's Recommended Content: This widget uses the onboarding selections to generate curated content aligned with the learner’s preferences. As the learner watches more content, the AI fine-tunes recommendations based on viewing patterns. Our product team has built-in rules to ensure relevance. For example, compliance training—which often requires a significant time investment—won’t skew the algorithm. That content is excluded from recommendations, keeping playlists aligned with developmental goals and encouraging consistent engagement.
- BizAI's Recommendations for Your Job: When learners select their job role, the AI begins to pull content that has been pre-mapped based on skills the BizLibrary product team has researched that are related to that role. We’ve curated hundreds of content lessons for each role, so no matter the title, the learner sees rotating content that stays timely and targeted.
The last feature is our robust search functionality powered by AI. Our search capability operates similarly to Chat GPT. Designed with natural language in mind, learners can type a question like, “What is leadership?” and receive a helpful summary along with recommended courses and materials. They can begin learning immediately or save results to their playlist for later.
The Benefits of AI-Powered Personalized Learning
AI makes it easier for learners to:
- Find relevant content quickly
- Build both technical and soft skills
- Explore new areas of interest they may not have considered
These three features powered by AI technology help learners find and consume content that aligns with their development interests. Implementing AI ensures training is timely, relevant, and engaging—boosting both adoption and impact, which benefits both learners and administrators.
Addressing Ethical and Security Concerns of Generative AI in Workplace Learning
Now we understand that with technological advancements, like AI, comes questions about the ethics behind it. That’s why our product team is committed to transparency and security. Here’s what we’re committed to:
- We only collect what learners willingly share in the Learner Onboarding Modal and we don’t track activity outside of BizLMS.
- Content is only recommended based on what learners have access to.
- Custom content (like lessons created with BizCreate or uploaded by an administrator) won’t appear in AI content widgets.
- Search results are scoped to the learner’s organization—documents from other organizations will never appear.
How to Launch Personalized Learning in Your Organization
But even with all the benefits we know that come with prioritizing employee development, getting personalized learning off the ground requires more than just great tech and budget. Here’s how to get started:
- Secure buy-in from leadership. Partner with your Client Success Manager to build a compelling case and presentation.
- Market your LMS. Let employees know what it is, what it can do, and how it benefits them. BizLibrary offers resources to help you craft impactful internal marketing campaigns.
- Empower managers. Encourage them to carve out development time for their teams. When leaders model learning, employees follow suit.
The Future of Personalized Learning and AI in L&D
Personalized learning isn’t new—but thanks to AI, it’s getting smarter, faster, and more impactful. For L&D and HR professionals managing full plates, these built-in AI tools can be game changers. It’s a win for learners and a win for admins—and a step closer to building a truly continuous learning culture.
