LEADERSHIP

BizLibrary is dedicated to delivering the best online employee training solution on the market. Which means our leadership team is involved in setting the direction for the development of the solution, building thought leadership in the industry, and staying in touch with our clients.


  • Dean Pichee

    Founder and CEO

  • Shannon

    Shannon Kluczny

    Chief Revenue Officer

  • Les Wight

    Les Wight

    Chief Technology Officer

  • Andrew P

    Andrew Pichee

    Vice President of Finance

  • Debbie W.

    Debbie Williams

    Vice President of Content Development

  • Erin P.

    Erin Pinkowski

    Vice President of Marketing

Dean Pichee

Founder and CEO

Dean Pichee founded BizLibrary in 1996, to provide affordable, high-quality, training resources to small and mid-sized organizations across all industries. Prior to founding BizLibrary, Dean founded and sold Capital Training Company, a training solutions provider for banks and financial institutions. Before founding Capital Training Company, Pichee served as the Vice President for Bankers Training, also a training provider for the financial training industry. Dean has served on the board of directors of leading trade associations for learning providers, including the Digital Learning Organization, and its predecessor, Training Media Association. He has also served on the board for the ALS Society of St. Louis. Dean earned a business degree from Washington University.

Get to know Dean

Name one surprising thing that not many people know about you.
I own more golf shirts than anyone should. Really.
What are your favorite three movies, and why?
Caddyshack – it’s funny. Bill Murray is in it. It’s about golf.
Tin Cup – it’s funny. They like eating at Waffle House. It’s about golf.
Happy Gilmore – it’s funny. It’s about golf.
If you won the lottery, what would you do or buy?
I’d buy more golf shirts, some nice wine and a good cigar. Then I’d plan a nice trip for my wife, kids and grandkids.

Shannon Kluczny

Chief Revenue Officer

As Chief Revenue Officer, Shannon oversees the Client Success and Sales Teams. Shannon has been with BizLibrary since August of 2003 and has succeeded in multiple roles working with clients and organizational process improvement. Shannon has been recognized as a Top 100 Customer Success Influencer by MindTouch and a Customer Success A-Lister by Amity.

Get to know Shannon

Name one surprising thing that not many people know about you.
I love the theater! In my past, I directed plays and musicals. I was formally trained in performing arts and stage production. At its best, live theater is magical. Actors and actresses can transport you to a different time and place- you can get caught up in a cycle of truth and fantasy. The theater allows you to fall in love and grow to hate- it’s a transformation that can take place over several hours- a wonderful escape before returning to reality. It was something I loved being a part of. I formed life-long friendships and had experiences that I carry forward into my career today. I now sit back to enjoy performances, but have a high appreciation for the talent and skill it takes to create a great experience.
If you could go on a road trip with any one person (dead or alive), who would you choose and where would you go?
On a road trip, I would want to go to the Kennedy Compound in Cape Cod with Jacqueline Kennedy Onassis. In 7th grade history class, I had to choose a historic individual to research, dress like and give a formal presentation about. I instantly became enamored with the entire Kennedy family, hierarchy and public struggles. Every moment one lives is different from the other. The good, the bad, hardship, the joy, the tragedy, love, and happiness are all interwoven into one single, indescribable whole that is called life. I’d want to understand where she gained her strength, how she was motivated and what she learned from her struggles.
What are your favorite things to do away from the office?
Away from the office I am dedicated to spending time with my family. We always seem to have something to do between different activities, holiday plans, school functions and time at the gym! This past year, I have spent a considerable amount of time in the gym- I have really focused on living a healthy lifestyle, currently celebrating losing 95lbs! Sometimes my favorite days seem to be when we’re home with nothing on the calendar (which is rare!). I also like photography, gardening, writing and watching sports with my husband.

Les Wight

Chief Technology Officer

Les brings over 15 years of experience in web development as developer, team lead, and architect. As Chief Technology Officer, Les is the software architect and technical leader for development efforts at BizLibrary.

Get to know Les

Name one surprising thing that not many people know about you.
I used to speak and write Spanish but I have forgotten most things.
If you won the lottery, what would you do or buy?
A square mile of land in the mountains close to skiing with an internet connection. I could go on with the dimensions of the house and the barn but I really haven’t thought about it too much in detail.
Is there a movie or TV character that gets pretty close to the “real” you? Who is it and why?
Nope. You can’t duplicate this mess.

Andrew Pichee

Vice President of Finance

Andrew joined the organization in August 2013. Prior to joining BizLibrary, Andrew was a senior business analyst at Express Scripts in the commercial division where he provided strategic support for a wide range of Express Scripts’ clients. Andrew earned a BS in Finance from St. Louis University in 2010.

Get to know Andrew

Is there a movie or TV character that gets pretty close to the “real” you? Who is it and why?
My wife says Ron Swanson from Parks & Recreation. I think it is because I’m very straight forward, and I love a good steak and Scotch. I am also jealous of his mustache.
What are your favorite things to do away from the office?
Play golf, watch Premier League Soccer, take our dog for walks, read non-fiction books, and travel with my wife.
If you won the lottery, what would you do or buy?
I’d buy a vacation home on Lake Tahoe and invest the rest (I am, after all, the VP of Finance).

Debbie Williams

Vice President of Content Development

As Vice President of Content Development, Debbie is responsible for production and maintenance of BizLibrary-owned video-based content, acquisition of and strategic relationships with all content partners, and the overall quality and content offering for BizLibrary clients. Over the past 15+ years, Debbie has enjoyed contributing to BizLibrary’s success in several roles, including: Account Manager, Member Services Manager, Vice President of Operations and currently, Vice President of Content Development. Prior to joining BizLibrary, Debbie enjoyed more than 11 years in the banking industry, and more than five years in the medical equipment industry. Debbie studied business at Weber State University.

Get to know Debbie

Who or what inspires you?
People who are honest, giving, thoughtful, considerate, strong, concerned about helping others, nature and our environment. My mother had many of those qualities and I’ll always admire her for helping others whenever she could and at the same time, staying true to herself.
Name one surprising thing that not many people know about you.
I am a sea shell collector! My favorite vacation spot is anywhere warm with a beach and an ocean. While at the beach, I find it very relaxing to look for sea shells and occasionally get lucky and spot shark teeth, as well. You wouldn’t believe how many containers are filled with shells at my house!
Who are your favorite bands or entertainers?
Oh boy… I appreciate all types of music and entertainment, but SOME of my favorites are Steely Dan, Elton John, the Beatles, Supertramp, The Rolling Stones, Stevie Wonder, Led Zeppelin, Michael Jackson, Madonna, Enya, Credence Clearwater Revival, Loggins and Messina, and Sting.

Erin Pinkowski

Vice President of Marketing

As the Vice President of Marketing, Erin currently manages BizLibrary’s marketing and sales development efforts. Erin started her journey with BizLibrary in 2013 as a marketing specialist. She and her team are responsible for demand generation and lead qualification as well as providing marketing support throughout the organization. Prior to joining BizLibrary, Erin worked for Hyatt and is a graduate of University of Missouri-Columbia.

Get to know Erin

What are your favorite things to do away from the office?
Spend time with my family (preferably outside if it is nice). My husband, son and I live in a planned community with lakes, canals, pools and everyone drives around on golf carts. During the summer months, there is always an activity going on so it truly feels like we are always on vacation. I’m slightly jealous of my son and the amazing childhood summers he has ahead of him. Might sound strange to some but we love it!
Name one surprising thing that not many people know about you.
I don’t like to be startled (I guess not many people do). I have to hold my ears if I think someone is going to pop a balloon, same with a gun shot or firework. I struggle with opening biscuit containers and I don’t understand the excitement gained from the “Jack in the Box” toy.
Who are your favorite bands or entertainers?
My interest in music goes in phases. I will go a year with only listening to country on the radio. Then all of a sudden, I will switch to Top 40’s and I won’t hear a country song for months. Right now, I’m in a country phase.

Dean Pichee

Founder and CEO

Dean Pichee founded BizLibrary in 1996, to provide affordable, high-quality, training resources to small and mid-sized organizations across all industries. Prior to founding BizLibrary, Dean founded and sold Capital Training Company, a training solutions provider for banks and financial institutions. Before founding Capital Training Company, Pichee served as the Vice President for Bankers Training, also a training provider for the financial training industry. Dean has served on the board of directors of leading trade associations for learning providers, including the Digital Learning Organization, and its predecessor, Training Media Association. He has also served on the board for the ALS Society of St. Louis. Dean earned a business degree from Washington University.

Get to know Dean

Name one surprising thing that not many people know about you.
I own more golf shirts than anyone should. Really.
What are your favorite three movies, and why?
Caddyshack – it’s funny. Bill Murray is in it. It’s about golf.
Tin Cup – it’s funny. They like eating at Waffle House. It’s about golf.
Happy Gilmore – it’s funny. Our VP of Marketing looks like a character (I’ll let you figure out which one). It’s about golf.
If you won the lottery, what would you do or buy?
I’d buy more golf shirts, some nice wine and a good cigar. Then I’d plan a nice trip for my wife, kids and grandkids.

Shannon Kluczny

Chief Revenue Officer

As Chief Revenue Officer, Shannon oversees the Client Success and Sales Teams. Shannon has been with BizLibrary since August of 2003 and succeeded in multiple roles working with clients and organizational process improvement. Shannon has been recognized as a Top 100 Customer Success Influencer by MindTouch and a Customer Success A-Lister by Amity.

Get to know Shannon

Name one surprising thing that not many people know about you.
I love the theater! In my past, I directed plays and musicals. I was formally trained in performing arts and stage production. At its best, live theater is magical. Actors and actresses can transport you to a different time and place- you can get caught up in a cycle of truth and fantasy. The theater allows you to fall in love and grow to hate- it’s a transformation that can take place over several hours- a wonderful escape before returning to reality. It was something I loved being a part of. I formed life-long friendships and had experiences that I carry forward into my career today. I now sit back to enjoy performances, but have a high appreciation for the talent and skill it takes to create a great experience.
If you could go on a road trip with any one person (dead or alive), who would you choose and where would you go?
On a road trip, I would want to go to the Kennedy Compound in Cape Cod with Jacqueline Kennedy Onassis. In 7th grade history class, I had to choose a historic individual to research, dress like and give a formal presentation about. I instantly became enamored with the entire Kennedy family, hierarchy and public struggles. Every moment one lives is different from the other. The good, the bad, hardship, the joy, the tragedy, love, and happiness are all interwoven into one single, indescribable whole that is called life. I’d want to understand where she gained her strength, how she was motivated and what she learned from her struggles.
What are your favorite things to do away from the office?
Away from the office I am dedicated to spending time with my family. We always seem to have something to do between different activities, holiday plans, school functions and time at the gym! This past year, I have spent a considerable amount of time in the gym- I have really focused on living a healthy lifestyle, currently celebrating losing 95lbs! Sometimes my favorite days seem to be when we’re home with nothing on the calendar (which is rare!). I also like photography, gardening, writing and watching sports with my husband.

Les Wight

Chief Technology Officer

Les brings over 15 years of experience in web development as developer, team lead, and architect. As Chief Technology Officer, Les is the software architect and technical leader for development efforts at BizLibrary.

Get to know Les

Name one surprising thing that not many people know about you.
I used to speak and write Spanish but I have forgotten most things.
If you won the lottery, what would you do or buy?
A square mile of land in the mountains close to skiing with an internet connection. I could go on with the dimensions of the house and the barn but I really haven’t thought about it too much in detail.
Is there a movie or TV character that gets pretty close to the “real” you? Who is it and why?
Nope. You can’t duplicate this mess.

Andrew Pichee

Vice President of Finance

Andrew joined the BizLibrary leadership team in August 2013. Prior to joining BizLibrary, Andrew was a senior business analyst at Express Scripts in the commercial division where he provided strategic support for a wide range of Express Scripts’ clients. Andrew earned a BS in Finance from St. Louis University in 2010.

Get to know Andrew

Is there a movie or TV character that gets pretty close to the “real” you? Who is it and why?
My wife says Ron Swanson from Parks & Recreation. I think it is because I’m very straight forward, and I love a good steak and Scotch. I am also jealous of his mustache.
What are your favorite things to do away from the office?
Play golf, watch Premier League Soccer, take our dog for walks, read non-fiction books, and travel with my wife.
If you won the lottery, what would you do or buy?
I’d buy a vacation home on Lake Tahoe and invest the rest (I am, after all, the VP of Finance).

Debbie Williams

Vice President of Content Development

As Vice President of Content Development, Debbie is responsible for production and maintenance of BizLibrary-owned video-based content, acquisition of and strategic relationships with all content partners, and the overall quality and content offering for BizLibrary clients. Over the past 15+ years, Debbie has enjoyed contributing to BizLibrary’s success in several roles, including: Account Manager, Member Services Manager, Vice President of Operations and currently, Vice President of Content Development. Prior to joining BizLibrary, Debbie enjoyed more than 11 years in the banking industry, and more than five years in the medical equipment industry. Debbie studied business at Weber State University.

Get to know Debbie

Who or what inspires you?
People who are honest, giving, thoughtful, considerate, strong, concerned about helping others, nature and our environment. My mother had many of those qualities and I’ll always admire her for helping others whenever she could and at the same time, staying true to herself.
Name one surprising thing that not many people know about you.
I am a sea shell collector! My favorite vacation spot is anywhere warm with a beach and an ocean. While at the beach, I find it very relaxing to look for sea shells and occasionally get lucky and spot shark teeth, as well. You wouldn’t believe how many containers are filled with shells at my house!
Who are your favorite bands or entertainers?
Oh boy… I appreciate all types of music and entertainment, but SOME of my favorites are Steely Dan, Elton John, the Beatles, Supertramp, The Rolling Stones, Stevie Wonder, Led Zeppelin, Michael Jackson, Madonna, Enya, Credence Clearwater Revival, Loggins and Messina, and Sting.

Erin Pinkowski

Vice President of Marketing

As the Vice President of Marketing, Erin currently manages BizLibrary’s marketing and sales development efforts. Erin started her journey with BizLibrary in 2013 as a marketing specialist. She and her team are responsible for demand generation and lead qualification as well as providing marketing support throughout the organization. Prior to joining BizLibrary, Erin worked for Hyatt and is a graduate of University of Missouri-Columbia.

Get to know Erin

What are your favorite things to do away from the office?
Spend time with my family (preferably outside if it is nice). My husband, son and I live in a planned community with lakes, canals, pools and everyone drives around on golf carts. During the summer months, there is always an activity going on so it truly feels like we are always on vacation. I’m slightly jealous of my son and the amazing childhood summers he has ahead of him. Might sound strange to some but we love it!
Name one surprising thing that not many people know about you.
I don’t like to be startled (I guess not many people do). I have to hold my ears if I think someone is going to pop a balloon, same with a gun shot or firework. I struggle with opening biscuit containers and I don’t understand the excitement gained from the “Jack in the Box” toy.
Who are your favorite bands or entertainers?
My interest in music goes in phases. I will go a year with only listening to country on the radio. Then all of a sudden, I will switch to Top 40’s and I won’t hear a country song for months. Right now, I’m in a country phase.