Leadership

BizLibrary is dedicated to delivering the best online employee training solution on the market. Which means our leadership team is involved in setting the direction for the development of the solution, building thought leadership in the industry, and staying in touch with our clients.

Dean Pichee
Founder and CEO
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Dean Pichee founded BizLibrary in 1996, to provide affordable, high-quality, training resources to small and mid-sized organizations across all industries. Prior to founding BizLibrary, Dean founded and sold Capital Training Company, a training solutions provider for banks and financial institutions. Before founding Capital Training Company, Pichee served as the Vice President for Bankers Training, also a training provider for the financial training industry. Dean has served on the board of directors of leading trade associations for learning providers, including the Digital Learning Organization, and its predecessor, Training Media Association. He has also served on the board for the ALS Society of St. Louis. Dean earned a business degree from Washington University.

Shannon Kluczny
Chief Customer Officer
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As Chief Customer Officer, Shannon oversees the Client Success and Technical Support Teams. Shannon has been with BizLibrary since August of 2003 and has succeeded in multiple roles working with clients and organizational process improvement. Shannon has been recognized as a Top 100 Customer Success Influencer by MindTouch and a Customer Success A-Lister by Amity.

Les Wight
Chief Technology Officer
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Les brings over 20 years of experience in web development as developer, team lead, and architect. As Chief Technology Officer, Les is the software architect and technical leader for development efforts at BizLibrary.

Chris Elliott
Senior Vice President of Sales
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Elliott joins BizLibrary as the new Senior Vice President of Sales, responsible for leading the sales development, direct sales, and channel partnership teams.  Elliott is a top-performing executive and sales leader with a successful history of creating high-growth SaaS cultures, and holds a proven track record of positively impacting sales teams quickly. Elliott brings with him more than 12 years of relevant experience and passion for leading successful sales teams and driving a frictionless customer experience.

Andrew Pichee
Vice President of Finance
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Andrew joined the organization in August 2013. Prior to joining BizLibrary, Andrew was a senior business analyst at Express Scripts in the commercial division where he provided strategic support for a wide range of Express Scripts’ clients. Andrew earned a BS in Finance from St. Louis University in 2010.

Erin Pinkowski
Vice President of Product
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Erin Pinkowski is the Vice President of Product at BizLibrary. She joined the company in 2013 as a marketing specialist and now oversees the teams responsible for enhancing our content and platform products and increasing awareness of those products within the market. Prior to joining BizLibrary, she worked as an event manager in the hospitality industry.