Cultivating Emotional Intelligence: Empowering Yourself and Your Team to Achieve Success

Thursday, June 22, 2023, 1:00 pm CT

In today’s fast-paced and complex work environments, emotional intelligence (EI) has become an essential skill for thriving in the workplace. Research shows that employees with high EI are better communicators, collaborators, and leaders, and are more likely to thrive in their roles. 

This webinar will provide participants with a comprehensive understanding of EI and its impact on the workplace. We’ll explore how to develop your own EI as well as that of your team.  

By the end of this webinar, participants will: 

  • Know the impact EI has on organizational effectiveness  
  • Understand the five aspects of EI and how to tap into each of them – self-awareness, self-regulation, internal motivation, empathy, and social awareness  
  • Gain the tools to cultivate EI in the workplace 

Brought to you by your presenters

Michelle Matsche
Director of Training and Development
Challenge Unlimited, Inc.
Michelle Matsche is the Director of Training & Development for Challenge Unlimited, Inc., a mission-strong organization driven by providing competitive employment and residential opportunities to individuals with disabilities. Michelle is a Certified Professional in Talent Development, a BlueEQ Leading with Emotional Intelligence & Psychological Safety Facilitator, Crisis Prevention Institute instructor with a mental health focus, and holds her Master’s degree in Communication. Michelle has spent her career as a university instructor, HR professional, and advocate for people with diverse abilities. Outside of work, Michelle enjoys weightlifting, chasing around her toddler, and listening to 90’s hip hop 😉
Adam Bouse
Manager, Performance Coaching
Adam Bouse is Manager of Performance Coaching at 15Five. He holds an MA in Organizational Leadership, is an Associate Certified Coach with ICF, and is a certified Brain-based Coach through the NeuroLeadership Institute. In addition to supporting the 15Five coaching team, Adam works with global businesses and local organizations across every industry, coaching at every level from the C-suite to frontline managers. In his coaching practice, he specializes in emotional intelligence, resonant leadership, difficult conversations, manager development, and empathy.
Paul Eschen - Event Moderator
Chief Marketing Officer
As the Chief Marketing Officer for BizLibrary, Paul designs and implements strategies to help our company achieve its growth goals. Paul is also responsible for key business initiatives, including designing offerings that make clients and prospects’ lives easier. Paul is known for his transformative ability to align sales and marketing teams to drive business results. With a degree from the University of Missouri in Strategic Communications and having spent the past 8 years at Maritz, a motivation and incentive company, Paul has found a professional passion for behavioral science and its’ impact on improving the learner experience.

BizLibrary is an approved credit provider for HR Certification Institute (HRCI), the Society for Human Resource Management (SHRM-SCP® or SHRM-CP®), ATD Certification Institute (CPTD/APTD), and Training Industry (CPTM). Viewing this webcast in its entirety qualifies for 1 recertification credit hour towards each credential. Learn more on our accredited content page.


Q. What platform do you use for your webinars?
A. We use ON24 as our webinar platform.

Q. Do I need to download anything to attend?
A. No, ON24’s interface does not require a download. You’ll just need to make sure you have Adobe Flash enabled and for best results, close down any extra browser windows.

Q. How do I listen in to the webinars?
A. To listen in, you will need a pair of headphones or computer speakers. We do not provide a dial-in number for attendees.

Q. How early can I join the webinar?
A. The webinar room will open 15 minutes before the webinar starts.

Q. Do you recommend a certain browser to watch the webinar?
A. After 3/21/20, ON24 will not support Internet Explorer. We recommend using a supported browser, such as Microsoft Edge, Google Chrome, or Mozilla Firefox to view the webinar.

Q. Do you offer credits for your webinars?
A. Yes, most of our webinars are approved for one hour of HRCI and SHRM general credit. In order to be approved for credits, you must attend at least 50 minutes of the webinar.

Q. How do I know if the webinar is approved for credits?
A. If a webinar is approved for SHRM or HRCI general credits, the registration page will have the SHRM and HRCI badges at the bottom of the page. If you have any questions regarding credits, email

Q. How will I receive my HRCI and SHRM certificate?
A. If you have attended for 50 minutes of an approved webinar, there are a few ways you can obtain your certificate. First, you can download the certificate from a widget in our platform. If you forget to download the certificate during the webinar, an email will be sent with the certificate about 2 hours after the webinar is complete.

Q. If I’m not able to watch the webinar at the live time, can I watch it later?
A. Yes! We understand that you might not be able to watch the webinar at the live time, so we offer our webinars on demand. On-demand webinars are available up until 12 months after the initial live webinar date.

Q. What if I am having trouble accessing the webinar?
A. The webinar room will open 15 minutes before the live time. If you are still having issues attending, email