Everyone has some degree of emotional intelligence (EQ), but many studies have shown that those with high EQ see much greater success and satisfaction than their lower EQ colleagues and peers. Having strong emotional intelligence skills will help your employees to navigate tough circumstances, solve people problems with grace, and inspire those around them to reach for better versions of themselves.

If your organization is looking to encourage employees’ pursuit of higher EQ, you’ll need them to have resources on-hand with concrete practices and questions to think about the changes they’re seeing. EQ isn’t a skill that’s learned overnight – it takes practice.

This handbook will serve as a guide for your employees to intentionally improve their EQ. It’s broken down into the four domains outlined by author Daniel Goleman: self-awareness, self-management, social awareness, and relationship management.

In this handbook, you’ll find:

  • A brief description of each of the four EQ domains and why they’re important
  • Several practices for each domain that employees can implement
  • Guiding questions to help reflect on changes in their emotional awareness and behavior