Implementation Team
Turn your priorities into a clear launch plan. We help you configure your platform, choose content, prepare your rollout, and feel confident managing your program.
World-Class Support. From Day One.
Your first big win in
Your first big win in
45 days or less.
Launch with confidence—and a team behind you. BizLibrary combines hands-on implementation, a dedicated Client Success Manager, and responsive technical support to help you get training live and keep your program growing.
- Implementation included.
- No hidden setup fees.
- Real people ready to help.
Launch milestone
First initiative live in 45 days or less
Small team? Meet your backup.
From your first initiative to your next big milestone, our team helps you move forward.
Client Success Team
Your dedicated Client Success Manager helps you plan what comes next, apply proven best practices, engage employees, and demonstrate progress.
Technical Support Team
Get help from our in-house team by phone, chat, or email, seven days a week at no extra cost.
Outstanding support for Learning and Development
The support I receive from BizLibrary is the best in the industry!
The customer service support is phenomenal!
A clear plan. A confident launch. An early win.
We start with the initiative that matters most to your organization, then work together to get it into employees' hands.
Week 1
Week 2
Week 3
Week 4
Week 5
Week 6
1
WEEKS 1-2
Site Build
Meet your team, define your first initiative, and set up branding, access, users, and teams.
2
WEEKS 3-4
Content Delivery
Choose relevant courses, incorporate your own content, and build playlists, assignments, and launch communications.
3
WEEKS 5-6
Launch & Review
Prepare your rollout, launch to employees, and review early participation and feedback to guide your next steps.
Your first win starts with a focused goal.
Possible launch milestones include:
- Launch your first compliance assignment.
- Give new hires a consistent onboarding path.
- Get your first manager development playlist live.
Implementation is included. Getting started shouldn't come with an extra bill.
Explore Our Implementation Approach
Your launch is just the beginning.
Your dedicated Client Success Manager helps you build on that first win. Together, you'll identify priorities, refine your learning strategy, and find practical ways to keep employees engaged.
- Plan your next learning initiative.
- Apply best practices for adoption and engagement.
- Review participation, feedback, and relevant business measures.
- Share progress with leadership and adjust as your needs evolve.
See what a supported launch can spark.
State Electric Supply Co.
Historical customer example260 course completions on launch day.
Its kickoff also generated more than 90 unique employee logins and nearly 300 course launches — the result of close collaboration between the State Electric team and BizLibrary.
DFC Company
Historical customer exampleA new learning program worth celebrating.
DFC launched DFC Academy to support employee development and career growth, earning the 2023 Best in the Biz 'Off to the Races' award for best new program launch.
Less admin. More momentum.
BizConnect helps connect your learning platform with your HRIS and other supported systems, reducing duplicate work and keeping employee information current. Our team can help you understand the setup requirements for your environment.
Explore BizConnect Integrations
Real people when you need help. Resources when you want to explore.
Our in-house technical support team helps you work through questions by phone, chat, or email. Prefer to explore on your own? Our Knowledge Base gives you a place to find answers and learn more about using BizLibrary.
Already a customer—or want to explore our Knowledge Base?
Visit our support center for how-to articles, guidance, and answers to common questions.
Visit the Knowledge Base
Great ideas grow when clients share them.
ALIGN, our annual client conference, brings BizLibrary customers together to share best practices, explore product updates, and discover practical ways to strengthen their learning programs. It's also an opportunity to celebrate customer achievements and award-winning programs.
Explore ALIGNRecognition that starts with customer success.
Our clients' success is our success, and we're proud to be recognized for the results we deliver together.
