Proven Methods of Improving the Employee Experience through Learning

Thursday, March 07, 2019, 1:00 pm CT

Your employees want to have opportunities to grow. Many studies have shown the importance of employee development today, including a recent LinkedIn report that stated 94% of employees will stay at a company longer if it invested in their career development.

As the workforce and the way we work continue to change, it becomes the responsibility of organizations to create an employee experience that is full of personal and career-oriented development opportunities. Today’s employees expect to be challenged, recognized, and rewarded – not just at the start of a new job, but throughout their time with your company. These expectations and much more can be achieved through a strong learning and development program.

During this webinar, you’ll get a chance to hear how three of BizLibrary’s clients have improved their employee experience through their own unique learning and development programs. We’ll have an open discussion on how these panelists have seen success with employee development areas like onboarding, blending in-person and online training, marketing their programs, and reinforcing learning.

In this webinar, you’ll learn:

  • A three-step approach to reducing employee turnover by building a strong onboarding program
  • How to gain total company participation in your learning and development program
  • Examples of how to recognize and challenge your employees with certifications and gamification
  • How utilizing the support of BizLibrary’s partnership helps achieve organizational goals

Brought to you by your presenters

Jessica Jones
Learning Management Coordinator and Organizational Development Specialist
Jessica Jones has been the Learning Management Coordinator and Organizational Development Specialist with Conductix-Wampfler for the past five years. She earned her Master’s Degree in Managerial Communication along with an Executive Coaching Certificate from Bellevue University. Jessica serves as V.P. of Professional Development for ATD – Nebraska. Jessica is responsible for managing, creating and delivering training for over 280 US employees along with leading global training and change initiatives in Europe and Asia. In addition to Jessica’s training responsibilities, she is responsible for developing, executing and maintaining all plans for employee development, a mentor program, leadership program as well as a high potential employee program. Jessica is the proud recipient of’s LEAD Awards for Conductix’s mentoring program, leadership program and BizLibrary’s Best Measured Results award. Jessica has a passion for learning and teaching others, challenging status quo and coaching others to achieve success.
Sara Luchsinger, CSP
Vice President – Organizational Development
SEEK Careers / Staffing
Sara has over 22 years of staffing industry experience and over 30 years of experience in customer service and sales with a strong emphasis on client and team member relations. Sara earned a Bachelor of Arts degree in Business from Lakeland College. She started with SEEK in 1993 and has worked her way from the bottom up to Vice President – Organizational Development. Her responsibilities include developing and implementing operational policies, streamlining procedures, and motivating and developing staff. Sara earned her Professional in Human Resources (PHR) certificate in 1999 and currently holds the CSP – Certified Staffing Professional designation. She has served on the Board of Directors for the Sheboygan Area Chapter of SHRM. She was a member of the Northeast Wisconsin Chapter of ATD (Association for Talent Development) and served for six years on the board as Program Director, Membership Director, President and Past President. Sara currently is an active participate in the American Staffing Association and currently serves on the Social Responsibility, Staffing as a Career and Women in Leadership Committees. She served three terms as chair for the Social Responsibility Committee, one term as a sub-committee chair for Executive Women in Leadership and currently is the Vice Chair for the Women in Leadership interest group. Her involvement also includes the Board of Directors for WASS (Wisconsin Association of Staffing Services). Sara has spoken at different conferences and events on staffing and development topics including the Align 2017 and 2018 conferences.
Samantha Poklemba
Instructional Designer
Mohawk Industries, Inc.
Samantha Poklemba is an Instructional Designer with the Learning Resource Network at Mohawk Industries. The Learning Resource Network is the corporate training department for Mohawk Industries, responsible for maintaining the Learning Management System, organizational effectiveness, and training programs. Current projects for Samantha include maintenance of the LMS, refreshing and redesigning existing training programs, and creation of an HR Bootcamp for new and new-to-Mohawk HR managers.


Q. What platform do you use for your webinars?
A. We use ON24 as our webinar platform.

Q. Do I need to download anything to attend?
A. No, ON24’s interface does not require a download. You’ll just need to make sure you have Adobe Flash enabled and for best results, close down any extra browser windows.

Q. How do I listen in to the webinars?
A. To listen in, you will need a pair of headphones or computer speakers. We do not provide a dial-in number for attendees.

Q. How early can I join the webinar?
A. The webinar room will open 15 minutes before the webinar starts.

Q. Do you recommend a certain browser to watch the webinar?
A. Yes, we would recommend to avoid using Internet Explorer as we found it is not as compatible with our platform.

Q. Do you offer credits for your webinars?
A. Yes, most of our webinars are approved for one hour of HRCI and SHRM general credit. In order to be approved for credits, you must attend at least 50 minutes of the webinar.

Q. How do I know if the webinar is approved for credits?
A. If a webinar is approved for SHRM or HRCI general credits, the registration page will have the SHRM and HRCI badges at the bottom of the page. If you have any questions regarding credits, email

Q. How will I receive my HRCI and SHRM certificate?
A. If you have attended for 50 minutes of an approved webinar, there are a few ways you can obtain your certificate. First, you can download the certificate from a widget in our platform. If you forget to download the certificate during the webinar, an email will be sent with the certificate about 2 hours after the webinar is complete.

Q. If I’m not able to watch the webinar at the live time, can I watch it later?
A. Yes! We understand that you might not be able to watch the webinar at the live time, so we offer our webinars on demand. On-demand webinars are available up until 12 months after the initial live webinar date.

Q. What if I am having trouble accessing the webinar?
A. The webinar room will open 15 minutes before the live time. If you are still having issues attending, email