A huge part of leadership, and interpersonal communication in general, is listening. Unfortunately, listening is typically an underdeveloped skill for leaders and individual contributors alike.
This video from The BizLibrary Collection teaches leaders four keys to becoming a great listener: showing interest through verbal and non-verbal signals, pausing before replying, clarifying with probing questions, and providing feedback.
It also provides tips like seeking to understand, emphasizing teamwork, minimizing distractions, and showing people that their opinions count.
This microlearning video offers these skills and tips in under 10 minutes, and daily microlearning videos like this, over time can transform your company’s leadership.
These vital leadership skills are crucial for new managers and experienced leaders alike.
Click the play button below to watch a one-minute preview of this week’s video highlight!