Weekly Video Highlight

Weekly Video Highlight: How to Excel with Customer Service

In the age of the internet, a single customer’s experience can have a serious impact on your business success.

With an abundance of online review sites, there is no shortage of ways consumers can research your brand – and also complain or praise it.

This week’s video from The BizLibrary Collection helps learners understand how to deliver a customer experience worthy of praise – from understanding consumer behavior, to knowing when and how customer service should occur, your team will be better equipped to delight customers with training from BizLibrary.

Click the play button below to watch a one-minute preview of “Customer Service: How to Excel!”

Content Marketing Specialist