Our content experts put together a playlist for you on a monthly basis that focuses on popular topics important to the modern workforce. This month we're covering social media. Social media helps us all stay connected personally and professionally, but it's important to remember that social media should be used carefully to protect your information and your image. In this playlist, you'll learn best practices for staying safe, using social media in a professional capacity, how to build your brand, and more!
Social Networking Crash Course: Building Your Network
Social media is a great way to expand your social and professional networks. In this video, you'll learn best practices for building your network, reaching out to contacts, posting, and communicating with connections.
Cyberbullying and Social Media
Bullies aren't just on the playground, they live on social media too. Cyberbullying can happen to anyone, and it can be extremely detrimental. This lesson covers how to handle cyberbullying, including when and how to report it, how to document instances, how to respond, and more.
How to Build a Personal Brand
Brands aren't just for businesses - you can have a brand too! Your personal brand is a compilation of your online presence, what you stand for, your contributions to your field, and more. Learn how to review your brand with a critical eye and how to improve it.
Customer Service and Social Media
We can all think of a viral incident we've seen on social media. Social media can be a great way to promote your product or service, but it also gives customers a place to publicly complain. This lesson shares best practices for preventing customer service complaints and what to do if they happen on social media.
Social Networking Crash Course: Safety Tips
Unfortunately not everyone has good intentions on social media. Hackers have sophisticated methods that find out sensitive personal information, like home addresses, social security numbers, and banking information - even if we've never posted it! Learn best practices for staying safe and secure on social media.
Cybersecurity Toolkit: Social Media
Social media is a part of life, and it's inevitable that your employees are going to use it. You can't look over employees' shoulders, so it's important to make sure they understand expectations about work-related posts, as well as security risks for using social media at work.
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