This program discusses the advantages and disadvantages of using a progressive discipline process. Discipline can mean many different things such as; punishing or penalizing someone, a set of rules or regulations, and a result of work experience and adversity. Whatever the context you are using, this four-part video series will help you get down to the root cause of a problem and take the correct disciplinary action needed.
Managers typically spend most of their energy working with their high performers – their superstars, or with their low performers – trying to improve results. As a result, the middle tier of employees – the people who show up and get their work done, get ignored. In this video lesson, managers will learn how to identify high-potential employees among B-players. What should they look for? What qualities translate to highly effective team members?
This series shows managers and supervisors how to handle disagreement in a professional fashion before things get out of hand, and head into prolonged conflict or high-emotion anger.
In this short and fun video lesson, we will provide some ideas to improve workforce agility. This video includes a handout with key learning points, discussion questions and development activities.
Things like inefficiencies, rework, defective products, misunderstandings, or theft, happen because there’s no one taking responsibility to fix them. This program will help leaders run the company in accordance with standards for performance excellence and help employees do the right thing.
Succession planning doesn’t happen by itself. It takes a formal process. This video covers the 8 critical steps needed to manage the transition from your current key employees to their successors.
Sometimes it can be a real challenge to be a leader during times of transformation. Discover how one simple question can influence a team.
You have to know how to deal with angry people. And you need to do it without getting angry yourself, which is no easy task. Like anything else, it’s something you can learn to do… and do well.
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