Coaching means building one-on-one relationships and managing a process that results in specific improved performance in targeted areas. Coaching is not about power, or authority, but it’s a process-driven relationship with clear goals and objectives.
According to a study by Bersin & Associates, organizations with senior leaders who coach effectively and frequently improve their business results by 21 percent as compared to those who never coach.
Onboarding & Retention
Coaching new hires is a great way to welcome them to the team, help set expectations, get feedback and ultimately enable them to succeed. It also helps build trust between managers and their direct reports and establish an open line of communication from day one.
Consistent coaching makes employees feel valued and appreciated, and allows them to share and contribute their ideas. This helps build company loyalty and lower employee turnover.
Great coaches help people create great goals. When employees create goals that are specific, attainable and measurable, they are more likely to succeed. Coaching also helps employees work through obstacles with higher confidence and inspire them to overcome challenges.
“Coaching is a process that enables learning and development to occur and thus performance to improve.”
Probably one of the most important aspect of coaching is the ability to transfer knowledge from one person to another. A strong coaching culture enables employees to continuously share their ideas with others and improve internal processes.
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