Author: Krista Heumann

Training & Development Industry Researcher | Krista researches, analyzes, and writes about the impacts of employee learning on organizations and individuals. She looks at the industry shifts and trends that matter to L&D and HR professionals, and helps them understand how to create better training programs that grow their employees and their business.
Assessing skill gaps in the workforce
5 min

Solve Skill Gaps by Reframing Your Talent Mindset

Many companies seem to have fallen victim to the ominous skills gap. If your company is...
leading a team
5 min

From Tension to Trust: Turn New Managers Into Leaders

Getting new managers on the right path can be a challenge, but it doesn't have to...
Sales growth metrics improving
8 min

Getting in the Sales Growth Groove

Whether sales in your organization is creeping along too slowly to keep up with the company's...
Viewing online microlearning videos
5 min

BizLibrary’s Top 10 Topics for Microlearning

The efficiency of microlearning is what makes it such a popular training tool, and microlearning topics...
Sales rep listening skills
5 min

How to Improve Sales with Cross-Selling and Upselling

If your company offers multiple products and/or services, then an important part of meeting those sales...
3 min

Elearning! Magazine Recognizes Two Online Learning Solutions with Hall of Fame Honor

The first Hall of Fame honorees are BizLibrary and Adobe, who have collectively earned over 100...
Being assertive at work
5 min

Be More Assertive by Knowing These 6 Responses to Criticism

Have you ever felt like your feelings were trampled by another person, or that you didn't...
Increasing Customer Satisfaction
3 min

Increase Customer Satisfaction with a Team That Goes the Extra Mile

Customer satisfaction is key to running a thriving business - customers need to know that they're...
Building a personal brand
4 min

Identify Your Personal Brand with Meaningful Values

A personal brand can have many benefits to your professional and personal life, but it's important...
New Hire Onboarding
5 min

10 Tips for New Hires to Start Off on the Right Foot

As a new hire, there are many things you can do to ensure your mindset and...