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Meet our New Client Success Consultant, Olivia Heller

Olivia Heller Client Success Consultant

Olivia joined BizLibrary in June 2018. She is responsible for building strategic partnerships with clients to ensure the overall success of their various learning and development programs and goals.

Where are you from?

Peoria, Illinois

How did you end up at BizLibrary?

I was referred by Jackie Kirchhofer. I didn’t want to do sales anymore, but I enjoyed account management. Jackie got me in contact with the BizLibrary recruiter and she told me about the client success consultant role. Once I learned about it, I knew that this was exactly what I wanted to do and what I’d been looking for!

Tell us a bit about your background.

Prior to joining the BizLibrary team, I worked at a marketing firm in downtown St. Louis. I was responsible for training a sales team while driving client retention. I worked with companies of all sizes, in a variety of industries across the United States. I have always enjoyed building relationships and helping my clients achieve their goals.

What’s your favorite part of working at BizLibrary?

The people!!! I love that everyone is so friendly and helpful!!

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Describe yourself in three words.

Outgoing, motivated, and friendly.

Who would play you in a movie about yourself?

Jennifer Lawrence – mostly because I’m a big fan of hers. I love all of her movies and she has such a fun, outgoing personality!

Why is employee training important to you?

Employee training is important to me because it helps increase productivity within an organization.

You can contact Olivia at oheller@bizlibrary.com.

Learn more about how our Client Success team helps employee training program managers build and execute engaging training in their organizations.