Case Studies

Harrell’s

Ella Kimbrel Harrell's

“I am very proud of all of our managers and what they’ve accomplished and continue to accomplish.”

— Ella Kimbrel, Vice President of Human Resources

The Challenge

Harrell’s LLC is a leading producer of quality blended fertilizers and a distributor of chemicals and grass seed for the golf course, sports turf, landscape management, and horticulture industries.

They needed a training program to keep up with the development of their +250 employees who work from home and across field locations.

  • Develop management and supervisory skills
  • Improve employee/supervisor relationships
  • Improve performance reviews feedback
  • Improve communication across departments
  • Develop soft skills across all levels of management

The Solution

Harrell’s partnered with BizLibrary to launch a manager training program. They used The BizLibrary Collection to deliver learning content that was accessible anytime, anywhere and from any device.

Targeted topic areas included basic management and supervisory skills, regulatory matters like FMLA and ADA, leadership and communication skills, and effective performance management.

There were 52 active participants, ranging from entry level supervisors to executives. Field participants viewed assigned courses online while employees in the home office had the opportunity to attend a classroom session.

The manager training program was made a requirement for all existing and new managers.

The Results

Since partnering with BizLibrary, Harrell’s has made training readily available to all employees. Managers continue to give positive feedback about how the courses have positively impacted not just their performance reviews, but the entire communication process with employees.

“Our managers are actually taking the time to listen, coach, counsel, and mentor our employees.”

  • Improved communication skills
  • Improved manager coaching skills which led to better employee/supervisor relationships
  • Improved sales and customer service skills
  • Significant improvement on the quality of performance reviews

“The best measurement of our success is the positive interaction I witness and hear about between the managers and their employees.”

Harrells logo

Employee size: 250-999
Industry: Manufacturing, Chemicals

www.harrells.com

Based in Lakeland, Florida since 1941, Harrell’s is a leading producer and distributor of customized, agronomic solutions – not merely “products.”

This includes nutritional solutions in both granular and liquid form to help your turf, landscape and plants grow and thrive.

We also specialize in delivering solutions to help protect your world from pests, environmental threats and climate extremes.

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