Does it seem like your team never gets anything done? Do members go round and round and rarely reach agreement? Are there chronic clashes between people? Is someone deliberately disruptive? Is someone else totally domineering? Are just a few members carrying most of the workload? This series gets to the heart of what makes or breaks a team. Why is one team thriving when another is barely surviving? Though many teams know they must be able to cope with conflict, few understand the importance of CAPITALIZING on it. Recognizing and utilizing the inherent benefits of conflict is critical to being a high-performance team. First, explore the seeds of team dissent, the group dynamics that promote unhealthy conflict, and a proactive approach to preventing destructive confrontation. Next, analyze the real causes of "workplace war zones". Another course enables team members to get beyond "tolerating each other" to actually valuing their differences. Learn to conquer conflict by practicing insightful communication techniques. Finally, go through the peace process that will ultimately result in a championship team.