Frontline Call Center Skills
Total Items: 5 Total Time: 14 hour(s)
Frontline Call Center SkillsTotal Items: 5 Total Time: 14 hour(s)
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Summary: | |
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This four-part series is designed to teach all information required to professionally handle both inbound and outbound calls in a call center. This includes an overview of the call center industry, communication skills, customer service skills, and sales approaches. Certification:None |
 5 item(s)
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Includes: | ||
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2.5 Hour(s)
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CUST0111
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4.5 Hour(s)
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CUST0112
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3.5 Hour(s)
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CUST0113
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3 Hour(s)
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CUST0114
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.5 Hour(s)
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CUST0110
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