Delegation is the art of transferring work, and authority, into the hands of capable employees. It is also the often-difficult task of handing over jobs that dedicated managers feel they could, or should, complete alone. Considering the number of duties that managers are expected to control in the hectic office environment, delegation is a useful tool for disseminating and effectively managing their workload. This series of courses contains the information to help you develop your delegating skills and focuses on the management techniques that facilitate delegating responsibility. You will learn about the roles of both managers and employees who are involved in the delegation process. You will also discover how to manage the inter-office relationships affected by delegated authority.