People communicate verbally, vocally, and visually. Sales professionals need to be able to communicate effectively in all these areas. The "Sales Communication 101" series will help you to successfully send your sales message to all your prospects and receive their response. Sales people are professional communicators, and need to be trained in the principles and skills of interpersonal communication. This series introduces you to the fundamentals of sales communication, and how to communicate their sales message with more persuasive power in all sales situations. This series, based on the internationally recognized Sales UniversityŽ curriculum for achievement, will help you in both face-to-face sales situations and telesales situations by providing you with tested techniques and strategies that will ensure success.