IT Infrastructure Library (ITIL) Foundations

Total Items: 6 Total Time: 16 hour(s)

Summary:

The Information Technology Infrastructure Library is a customer-focused, process-oriented approach to IT Service Management. Successful IT organizations have turned to IT Service Management & ITIL to guide them through the planning, design, development, delivery and support of their services. The IT Infrastructure Library (ITIL) is a series of courses that are used to aid the implementation of a framework for IT Service Management. This framework defines how service management is applied. Being a framework, it is completely customizable for use within any type of organization that has a reliance on IT infrastructure.

Certification:

None

6 item(s)

Includes:

3.5 Hour(s)
CUST0181
3 Hour(s)
CUST0182
2.5 Hour(s)
CUST0183
2.5 Hour(s)
CUST0184
2.5 Hour(s)
CUST0185
2 Hour(s)
CUST0186

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