Web-Based Training Series: E-mail and Internet Use

E-mail and Internet Use        





E-mail and Internet technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to encourage and regulate these activities. Additionally, the course contains advice on how to deal with an "e-crisis" if it occurs. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.


Any employee who uses company e-mail or accesses the Internet through the company's network


1.0

Electronic Communications in Business

  • identify the problems that can arise when using electronic communication.
  • recognize the benefits of effective management of electronic communications systems.
  • identify the reasons why e-mail and Internet usage policies are required in business today.
  • recognize the issues associated with e-mail and Internet usage in the workplace.
  • recognize examples of problems addressed by electronic communication media usage policies.

    • Reducing Risks in E-mail and Internet Use

  • identify the situations in which the use of e-mail is recommended.
  • recognize the situations in which the use of e-mail in a company environment is not recommended.
  • identify what issues a corporate e-policy should address to prevent problems due to e-mail misuse.
  • determine whether best practices for e-mail usage have been followed in given scenarios.
  • recognize the benefits of including various types of information in an Internet usage policy.
  • recognize best practices for Internet usage in a given scenario.


    • LCO0106

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