Technical Support

Technical support is a top priority at BizLibrary, we give all of our clients the same level of attention and service no matter how large or small your organization. We want you to feel you have the support you need--when you need it.

Less than 0.05% of all end-users ever contact us for technical support. However, we provide support throughout the week.

 

Contact Technical Support

Phone Support: 888.432.3077 ext. 142 or 636.449.3042
Administrative Support: 636-449-3050 ext. 150

Technical Support Business Hours:
7:00 a.m. - 7:00 p.m. Central Time
(Weekends - please leave a voicemail, and we will contact you within one hour.)

E-mail Support: Please contact ccsupport@bizlibrary.com
Please note: All calls and E-mails received after 8:00 p.m. Central Time will be addressed in the order received, beginning at 7:00 a.m. the next day.


Links and Resources
Operating Systems and Browser Requirements Operating System and Browser Requirements

Goto Assist Live Support GoToAssist Live Support

Run a Browser Test Run a Browser Test

Disable Popup Blockers Disable Pop-up Blockers

Configure Java Configure Java

Troubleshoot Streaming Video Troubleshoot Streaming Video
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