As training and HR professionals we understand that for a company to remain successful and competitive, it must keep its biggest assets – its people – engaged and committed for the long term. It's a known fact that even the most lucrative compensation plan alone is not enough to keep your much-needed employees from moving on, so your organization must utilize successful strategies for retaining employees.
Have you considered applying these same strategies to your extended network of partners, customers and members?
The Retail Solutions Providers Association (RSPA) is the only association dedicated to the retail technology industry. Education and training are top priorities for RSPA. The Association is applying some of the same engagement strategies to their extended enterprise (member organizations) that organizations typically implement with their own employees. Offering training and certification programs to their extended enterprise they have increased engagement, loyalty and -- increased revenue!
Through their Certification Programs:
- They are enjoying a much more engaged and satisfied membership
- The name recognition and brand awareness of the association is growing
- They have cut training costs and added revenue by gaining new members as a direct result of the certification program for organization members.
Read the entire Case Study here.