Brought to you by Business Training Library
The #1 Provider of Training Solutions for Growing Companies!

In this issue:

1. Making Smile Sheets Something to Really Smile About
2. White Paper: Build It & They Won't Come - Best Practices for Implementing e-Learning
3. Course Group Review: Developing Your Full Sales Potential



1. Making Smile Sheets Something to Really Smile About

Today’s business climate is all about driving measurable results, in terms of generating ROI and value-added services. In the world of training, this measurement often comes out of information gathered in our gold standard “smile sheet” evaluation forms. This is where we can show the added-value we as trainers are bringing to our organization’s business units. And what’s more, smile sheets are often the only data we have to analyze in making training decisions in the future. The information you’re gathering in these evaluation forms should be quality data which will assist you and ROI-minded decision-makers, in determining the course of your future training efforts. Let’s take a look at some ways to generate more meaningful data from these traditional evaluation forms, so that they’re really something to smile about.

One strategy you might consider to add relevance to your smile sheets is to re-evaluate the time at which these sheets are distributed. Most trainers pass out an evaluation form at the end of the session. Trainees then scramble to jot down ratings and a few thoughts before getting back to their desk, or even leaving the office. At this point, you’re essentially asking your trainees to give their insight at the training session’s overtime. Is this really the best opportunity to receive valuable feedback from your employees? Try distributing your evaluation forms the following day – or even a month later – so that trainees can better gauge the impact that the training has had on their job performance. After all, we’re ultimately trying to compile the value of this training as it relates to the workplace, and the trainee can’t accurately quantify its impact until they’ve implemented their newly learned tactics and skills.

Additionally, most smile sheets just scratch the surface in regards to the level of questioning. Are you simply asking for your trainees’ reaction to the session? If so, you’re probably getting information that is more relevant to the popularity of the speaker, or whether the training was fun and entertaining for your employees. While this feedback may or may not be useful to your organization, it doesn’t measure the impact that the training had on your trainees. Ask probing questions to determine how well your employees received the information and how they’ll apply this new information to their job role.

With a little fine-tuning, your smile sheets can actually be something to smile about!

To find out how you can deliver smile sheets through our robust Learning Management System, contact one of our e-Learning Training Consultants at 888.432.3077, ext. 234.



2. White Paper: Build It & They Won't Come - Best Practices for Implementing e-Learning

As many of you may have already figured out the hard way, when it comes to bringing e-learning into your organization for the first time, it’s much more than offering up a bunch of courses to your employees and expecting them to dive right in. When e-learning first established itself as a cost-effective way to train large groups of people in a short amount of time, many organizations spent a lot of money -- only to find that the courses weren’t being accessed, and that their employees and management team had no interest in the program. Unfortunately, e-learning implementations have been pretty much a “here it is… enjoy” proposition in many organizations. Without proper planning and promotion it’s little wonder that e-learning hasn’t lived up to the lofty expectations.

This white paper is designed to direct you through the planning, deployment, marketing, and on-going management of your e-learning program to ensure that when you build it, they do come!

As you consider making e-learning a part of your training offering, we hope that you and your internal e-learning team will align your planning process with the processes and templates offered in this white paper. We’re here to make sure that your e-learning implementation is a success!

This white paper will address the elements you’ll encounter during your implementation process, which will include:

• The four stages of strategic implementation
• Implementation and marketing tools
• Implementation and marketing best practices

Download our Implementing e-Learning White Paper here. 



3. Course Group Review: Developing Your Full Sales Potential

Course Group
The Sales Wheel of Success - Advanced Selling 

Media
e-Learning

Course Group Overview
To gain the winning edge over your competitors, you have to develop your full sales potential. Think of this process as a sales journey, that requires the same thought and planning as when you are planning a vacation. You have to establish where you are now, where you want to get to, and anticipate any problems you may encounter on the way. As a salesperson, you are in control of your destiny. In this course, you will discover how to take control of your own success. You will recognize the need to develop with the changes around you, and that to be a top sales performer, you need appropriate knowledge, skills and attitude; enough customers and enough time to see them...a recipe for success. You will focus on the need to establish your current performance levels by the continuous assessment of five key areas. Interesting activities will demonstrate the difference between evaluating knowledge and skill. Most importantly, on completion of this course, you will be able to prepare a personal development action plan, which will enable you to overcome any obstacles you may encounter en route to achieving your full sales potential.

Target Audience

Experienced and newly appointed sales managers and sales people, with an understanding of the sales process and basic selling skills.

Expected Duration

Sherri's Rating
 
4 Stars (Out of 5)

Sherri's Review
As a salesperson it is important for me to keep my sales skills at their best. The course “Developing Your Full Sales Potential” helped me recognize the importance of really understand myself in order to be able to be a successful salesperson. This course emphasizes the significance of taking control of my own success. After I took this course I took the time to take a step back to a look at what really motivates me. Understanding what I need in order to feel successful and how I can create a winning environment has had a positive impact on my sales ability. I have also thought about ways that I can improve my skills and techniques. Since theses areas are consistently changing based on the type of sale and the audience, I am now more conscious of them and try to evaluate myself often to achieve my goals. This is a great course for any sales person who would like to reevaluate themselves and their sale process in order to achieve their full sales potential.

Sherri Chaney is an e-Learning Training Consultant at Business Training Library. She enjoys watching her two boys play sports, and spending time with her family and friends.



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888.432.3077 - Fax: 636.534.1001 - http://www.bizlibrary.com