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In this issue:
1. Why Risk It? Ethics & Compliance - It's Not Just a Paper Policy
2. Making the Spanish Connection
3. Course Review: Successful Leadership and Management Series
4. Check Out Our Newest e-Learning Courses
1. Why Risk It? Ethics & Compliance - It's Not Just a Paper Policy
Business Ethics and Compliance became a hot topic in our culture when corporate giants Enron and Arthur Anderson collapsed in the wake of ethical scandals. Since then, our media seems to have become saturated with reports of unethical business dealings. Just last month, Boeing Corporation agreed to a tentative $615 million payout to avoid criminal charges, brought on by allegations from its employees. To address this issue, Boeing announced it is placing a new emphasis on compliance training. While this might be a huge undertaking for a corporation its size, some might argue they’re just following the law. Under Federal Sentencing Guidelines - designed to encourage good corporate citizenship - under the Sarbanes-Oxley Act of 2002, U.S. employers are now required to provide extensive compliance training.
Is this just an issue for large, publicly traded Fortune 500® organizations, or does it affect smaller, privately owned businesses also? There are a few elements of the Sarbanes-Oxley Act that all business owners and HR professionals should note. The Federal Sentencing Guidelines apply to all U.S. organizations, not just publicly traded companies. What’s more – simply distributing an ethics policy to your staff is not enough. Federal law now requires that compliance and ethics training be an organizational activity – not just a policy on paper. It’s also required that your organization’s ethical training be a process – provided periodically, rather than a one-time session. In the event that your organization faces allegations of unethical conduct, your punishments are greatly reduced with evidence of an ongoing compliance and ethics program. On the other hand, organizations that are found to have inadequate compliance and ethics training, face greater punishment in the wake of any ethics allegations.
Contact your Account Manager today about making compliance and ethics training a part of your ongoing course curriculum. View our e-learning and lending library courses in compliance and ethics.
Link:
The Government Accountability Office
Reference:
Peterson, Rebecca. (2006, May 19). Seventy Percent of U.S. Employers Fail to Grasp Legal Training Requirements. Human Resource Executive Online. Retrieved from
http://www.e-topics.com/index.asp?layout=topic_story&UserID=20051222072657135174&topic=225&doc_id=p0519641.5rw&date=5%2F19%2F2006&display=Employment+Training
2. Making the Spanish Connection
Business Training Library is partnering with Lexicon Training Services, a widely-recognized and proven specialist in workforce training for America’s burgeoning Hispanic market.
English / Spanish Courses
Bilingual comprehensive training programs that cover a broad range of supervisory skills are now available, in addition to an extensive program in sexual harassment prevention that meets the rigorous training standards of California and several other states.
Supervisory Skills
“Our program on leadership and supervisory skills, Successful Leadership and Management (Supervisión y Liderazgo), is entirely bilingual, offering all print and media in English and Spanish,” says Adrian Aguirre, Managing Director of the Los Angeles-based company. He explains that it “consists of five one-day courses with bilingual video and extensive Leader’s and Participant’s Guides. We’re excited to join Business Training Library in bringing this training to team leaders, and new and existing supervisors—regardless of their level of English language proficiency.”
Training Both Populations
Aguirre is quick to point out that the identical high-quality training is available in both languages, for both the English-speaking employee population and its counterparts who may still wish to conduct some of their training in Spanish. "It's the best of both worlds, since most Hispanics want the 'mainstreaming' that comes when the training is available in English as well as Spanish. We don't want to be known only as a Spanish-language training company."
Industry Leader
Lexicon Training Services is continually developing a variety of courses for its Carreras sin Barreras (Carriers without Barriers) series. The company is a subsidiary of Lexicon Marketing Corporation, the premier provider of English-language training for the Hispanic marketplace; its tremendously popular Ingles sin Barreras (English without Barriers) course enjoys a 95% brand recognition rate among Latinos.
More than Language Training
“It’s a natural step for Lexicon to enter the corporate training market,” comments Karen Peratt, Lexicon’s Director of Research and Development. “Our customers want more than just language training; they want skills and orientation to the workplace that will help them advance and get better jobs.”
Simultaneous Skill-Development. Peratt and Aguirre head a development team that has produced bilingual courses in computer skills, sexual harassment prevention and Vocational English-as-a-Second-Language. “Our VESL course is a great supplement to our workplace skills-building curriculum,” says Peratt, “so our learners can improve their English and their job skills simultaneously.”
Fastest Growing Population
“We think Business Training Library, with its focus on small-to-medium-sized businesses, is a perfect fit for our products—most of which can be used in mentored or self-study learning,” adds Aguirre. “The important thing is to encourage Hispanic employees to take advantage of these training opportunities. Latinos are the fastest growing segment of our population, and it’s imperative that we offer them on-the-job language and skill building. It’s a win for both the employees, who improve their own capabilities, and their employers, who improve their company’s productivity.”
Bilingual Course Offerings
The five bilingual supervisory skills programs offered by Business Training Library are from Lexicon’s Successful Leadership and Management curriculum: Introduction to Workplace Culture, Making the Jump to Supervisor, Management Communications, Motivating and Goal Setting, and Working Successfully with Others. The bilingual compliance course offering is “Preventing Sexual Harassment.”
View Lexicon's Bilingual Series on Success Leadership & Management in our Management & Supervision Catalog.
3. Course Review: Successful Leadership and Management Series
Course Group
Management & Supervision
Media
DVD
Course Overview
This series is comprised of 4 to 8 hour group sessions; each session is offered as a stand-alone program.
Session One: Introduction to Workplace Culture; Welcome to Lifelong Learning; Introduction to Workplace Culture; Roles and Responsibilities; and Skill Practice
Session Two: Making the Jump to Supervisor; Workplace Professionalism; Talking Business & Phone Etiquette; New Skills and New Challenges; and Skill Practice
Session Three: Management Communications; Asking Questions & Listening Skills; Giving and Receiving Feedback & Conducting Effective Meetings; Achieving Consensus & Decision Making; and Skill Practice
Session Four: Motivating and Goal Setting; Maintaining a Positive Attitude; Goals and Goal Setting; Motivating Yourself and Others; and Skill Practice
Session Five: Working Successfully with Others; Coaching and Counseling; Performance Management; Conflict Resolution; and Skill Practice
Carreras sin Barreras’ Successful Leadership and Management (SLM) builds on basic workplace skills to develop the techniques, habits and practices essential to successful supervision. The SLM course is designed for employees making the transition from line worker to supervisor, and for current supervisors wishing to consolidate their supervisory skills through formal training.
Carreras sin Barreras is a specialized workforce training series designed for the unique language and cultural needs of native Spanish-speaking employees. All courses in the series combine relevant functional and industry-related topics with a learning approach that incorporates audio-visual aids, interactive exercises, and culturally sensitive case studies.
Target Audience
This program is designed for new supervisors with less than three years’ experience, process and production supervisors, team leaders, and candidates for supervisory roles.
Expected Duration
There are 5 courses in this series, and they vary in length from 54 to 68 minutes.
Jennie's Rating
4 Stars (Out of 5)
Jennie's Review
A much-needed course arrives in the library this month. The growing concern of most organizations right now is the loss of veteran employees, managers and supervisors, of that “baby boomer” generation as they start to retire. The biggest problem does not come from a lack of replacements, but a lack of qualified replacements.
Several companies will be promoting new managers, leaders, and supervisors from with-in over the next 10 years. These individuals might be very proficient in on-the-job skill sets, but when it comes to the added responsibilities of a managerial or leadership role they come up short.
This new 5 course series on Successful Leadership and Management will be great for helping employee make the transition. The courses provide solid support materials that include leader’s guide and participant workbook, both of which translate the English and Spanish information.
Each of the five courses will help give your new managers and supervisors the tools they need to take on their new role. The series would also serve as a positive refresher-training tool for more seasoned managers and other leaders.
Jennie Russell is a Training Consultant for Business Training Library’s lending library division. She has been with the organization since February of 2005. Jennie enjoys going to the movies, spending time with her family and friends, and curling up with a good book.
4. Check Out Our Newest e-Learning Courses
We're pleased to announce that over 20 new technical titles will soon be added to our course catalogs. With these new additions, our total course offerings come to 3,500+ courses! Below is a complete list of the new titles by catalog:
Browse our complete e-learning course catalogs and descriptions here.
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