What does training killer whales have to do with training humans? More than you may think! In this inspirational training program, Ken Blanchard teaches viewers a technique that actually increases employee effectiveness at work, and it's a technique used by the whale trainers of SeaWorld!

Whale Done! addresses the question, "Why does this approach work?" Filmed on location at SeaWorld, Blanchard teaches viewers how to improve relationships by building trust, accentuating the positive, and redirecting energy when things get off track. The Whale Done! Approach illustrates to coworkers, managers, and employees that by building positive relationships, they will become more productive, achieve greater results, and create an environment where everyone is genuinely excited about the work they are doing!

Key Learning Points:

• Explain the impact that positive relationships and the Whale Done! Approach can have on your organization
• Identify ways to build trust with others in the organization
• Identify and implement the five steps of redirection
• Identify and implement the four steps of the Whale Done! Response

The Whale Done! Approach:

• Build Trust
• Accentuate the positive
• When mistakes occur, redirect the energy

Media:
Video

Duration:
21 minutes