Technical Support

Online Technical Support:
Click here for e-Learning Technical Support.
Click here for Streaming Video Library Technical Support.

Live Technical Support:
Phone Support: 888.432.3077 ext. 142 or 636.449.3042
E-mail Support: Please fill out our Technical Support Form.

Technical Support Business Hours:
8:00 a.m. - 6:00 p.m. Central Time, Monday - Friday

* During business hours, we strive to directly answer 95% of all incoming calls.  All voice and E-mail messages will be responded to in 60 minutes or less.

Technical Support After Hours:
6:00 p.m. - 8:00 p.m Central Time, Monday - Friday
8:00 a.m. - 8:00 p.m. Central Time, Saturday and Sunday

* Please leave a voicemail message or E-mail during after hours and we will contact you in 60 minutes or less.

Please note: All calls and E-mails received after 8:00 p.m. Central Time will be addressed in the order received, beginning at 8:00 a.m. the next day.



Follow BizSupport on Twitter
  @bizlibrary_ts
Connect with BizSupport on Facebook
 

Quick How-to-Guides

Click the links below for how-to-guides:
Disable Pop-up Blockers
Configure Java
Troubleshoot Streaming Video