Sales Tips for the Channel

Have you ever been in line behind a wide eyed child at Baskin Robbins? One who is listing each flavor, and the pros/ cons of choosing it? I recently had this happen, and it made me think of sales. I recognized that look, I’ve seen it before from Prospects time and time again.
Written by Tom Braning at 05:00

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The Telephone Doctor is in! Nancy Friedman Will Host BizLibrary Webinar

Join us on April 8th, 2015 as our Expert Presenter Nancy Friedman, “The Telephone Doctor,” shares her valued insight on customer service, communications, client retention, loyalty and customer experience. Nancy is the President and Founder of Telephone Doctor Customer Service Training and helps companies improve the quality and effectiveness of their customer service and provides brilliant telephone techniques.
Written by Erin Boettge at 00:00

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AICC, SCORM, xAPI, f/k/a Tin Can API – Which Standard and Why?

As a very interested party in the developments around online training course and technical standards, we here at BizLibrary have been watching things unfold over the last couple of years with a high degree of interest. Our clients are confused, and so it seems is most of the market.
Written by Chris Osborn, Les Wight at 00:00

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How to Create a Competency-Based Training Program | Webinar 03.31.15

How do you create targeted employee development plans that actually improve the performance of your organization?

The easiest way to target employee development is through competency-based training. Competency-based training links individual performance to the goals of the organization.

In this webinar we’ll provide a straightforward seven-step process any organization can use to implement competency-based training starting today.
Written by Jessica Petry at 00:00
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Delivering Learning to a Dispersed and Virtual Workforce | SHRM Webinar 03.26.15|

In this webinar, Chris Osborn, VP of Marketing and recognized leader on learning strategy, will discuss best practices for delivering employee training and learning for employees in a dispersed workforce. You will also learn valuable tips and ideas for spreading the benefits of social and informal learning to a dispersed workforce in today's environment while using next generation learning technology.
Written by Jessica Petry at 00:00
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Employee Training and Development: How to Measure Effectiveness and Impact | Webinar 03.24.15

According the ATD State of the Industry, overall spending on employee training in U.S. organizations is $164 billion, the average cost per learning hour used is $89 and the cost per learning hour available is $1,772. How can we make sure the investment of time and resources is making a positive business impact? How can we measure the effectiveness of our training initiatives?
Written by Jessica Petry at 00:00
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4 Key Competencies to Help Make Managers Great Coaches

Coaching employees is a standard competency of management and leadership positions. Often times this skill is found to be an afterthought or only pointed out as a weakness when results are poor. Managers are critically important to the health of our organizations – there’s a ton of research to back it up. Great managers, usually have great relationships with their employees. It comes down to people and the processes needed to support our people and organization.
Written by Jessica Petry at 00:00
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Onboard, Not Overboard. Accelerating New Hire Training - Webinar 03.19.15


In this webinar we'll discuss five ways to accelerate the time it takes to get a new employee up to speed.
Written by Jessica Petry at 00:00

Short-form Video for Long-term Learning | Webinar | 03.17.2015

Online training needs to be short, quick and to the point for today’s learners. Nobody has the time or the inclination to sit through a two-hour e-learning course anymore. Short-form video that employees can access on any device isn’t the future of learning, it isn’t optional, and it isn’t only for large training organizations. Online video that is mobile optimized is the here and now and it’s for every organization.
Written by Jessica Petry at 00:00
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7 Coaching Tips for Managers and Leaders

7 Tips For Coaching


Why are coaching skills Important for managers and leaders?


As an isolated question, a study conducted by Bersin by Deloitte showed that organizations with senior leaders who coach effectively and frequently improve their business results by 21 percent as compared to those who never coach.

Written by Jessica Petry at 00:00
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Developing the Coaching Skills of Your Managers and Leaders - Webinar 03.10.15



In this webinar we'll discuss best practices for developing the coaching skills of your managers and leaders.
Written by Jessica Petry at 00:00
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Next-Generation Learning Content Strategies

Three elements of a next-generation of learning content strategy are content definition, curation, and delivery.
Written by Chris Osborn at 00:00

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From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership




In this interactive and informative webinar you will learn ideas for individual leaders in this situation and with trainers, HR leaders and anyone in the organization wanting to improve these skills for others.
Written by Jessica Petry at 00:00
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6 Questions: Does Your Leadership Development Program Need an Update?

This is an area of employee development most organizations invest time and energy in just about every year. It’s important, and it’s relevant. It’s also evolving, and therein lies the issue with most leadership development programs. Many programs are not evolving with changing market conditions and the changing needs of organizations.
Written by Jessica Petry, Chris Osborn at 10:00

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How to Use Internal Assessments to Improve Employee Development | Webinar 02.24.15




Join Guest Presenter, BizLibrary Client, and HR Leader, Mary Coursey for an hour long case study on using internal assessments to improve and measure employee development. Mary will provide easy to follow steps on how to create internal assessments, a manager certification program, and a result-focused measurement plan.
Written by Jessica Petry at 00:00
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