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Client Testimonials

Business Training Library is proud to serve as the employee training and development partner for small and mid-sized organizations representing a wide variety of industries and geographic areas throughout the United States. Here are just a few:

AZFCU.gifBusiness Training Library's services have allowed AFCU to increase the number of high quality training programs we are able to offer our employees on a cost-effective basis. Business Training Library's flexibility in helping AFCU meet our goals and objectives has made for a very successful partnership. I look forward to Business Training Library's services being an integral part of our long-term employee development strategy and I would recommend Business Training Library to any Credit Union looking for a cost effective way to enhance employee performance.



DouglasCounty.gifWe couldn't be more pleased with our investment in the Lending Library. We've been members since 2000 and throughout our membership, Business Training Library has surpassed our expectations in offering top-notch training courses, superior customer satisfaction, and ongoing responsiveness.



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When I first heard of Business Training Library, I thought "Sounds good but what's the catch?" I've been a member for some time now and I still haven't found it! It's been great. We keep training programs as long as we need them and we use as many as we need!



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Over the past 2+ years, we’ve been able to find helpful training courses that have benefited several departments within our company, from Customer Service training and Sales training, to Tech Support and IT. Because of the variety of topics available, we find it to be a valuable resource for continuing education. Business Training Library's wide selection of training videos remind us of our objectives while offering new training methods in reaching our individual and team goals.



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Talk to Business Training Library. We wanted a process that would be simple to administer and one that provides users with access to quality training courses. After talking with several other providers, it was refreshing to find an account executive with Business Training Library who was extremely patient and walked me through everything. Not being a technical person myself, and our company being new to online training, I was pleased with how Business Training Library provided us with a simple solution to meet our training needs.



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In my estimation, The Business Training Library is a world-class provider of employee training and educational materials. They are without peer in the delivery of service, customer satisfaction and responsiveness. As a service provider to children and adults with mental and physical disabilities, we needed a training partner who is just as responsive and flexible as we are. The Center for Human Services has greatly benefited from the extensive variety of courses available to us. Our staff enjoys a capability and freedom which allows them to schedule their own training and learn at their own pace. Additionally, our membership paid for itself in the form of an annual savings of $3,000 in mileage cost and we've regained more than 800 hours of time lost while staff is in transit to training courses. The intuitive skills and personalized professional service of the BTL staff has set a new standard in service excellence. To date, our return on investment is four-fold and easily one of the best decisions I've ever made.



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The Business Training Library lives up to their mission of providing small and mid-sized organizations affordable access to the best and most recent employee training resources available. The ability to access high-quality training materials is possible only through our association with BTL. Our account representative is friendly, responsive, and diligent with our training requests. Business Training Library is an integral resource in the training and development of our employees.



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Business Training Library has the most comprehensive list of training titles I have come across. With our subscription I am able to satisfy the needs of our staff. We have utilized the library for HR issues, teambuilding, self-improvement, technical, supervisory training and safety training. I especially enjoy the fact that I can bring in a video, preview it and just send it back for another title. This sure beats the "free" video preview offerings that just end up with a bunch of sales calls. I also have appreciated BTL's diligence in obtaining titles not currently offered. They worked with a supplier I recommended and got me just what I needed. They have also come through with their customer service. The turnaround is as promised, items are most often in stock and I can even reserve programs in advance. Our decision to subscribe to BTL has proven to be the correct one.



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We really love the Lending Library. Their online catalog of training courses is so user-friendly. It's really easy to search and I love the feedback from other users. When a title arrives, there's never any surprises. I always know exactly what I'm getting. I have absolutely no ideas for improvement on this service. We love it just the way it is!




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We chose Business Training Library to compliment and complete a missing, but much needed, piece of our employee training program. We value their comprehensive selection (there's something for everyone), the quick delivery, flexibility of use and, most of all, their dedicated Account Managers who are always ready with recommendations for the best use of the service. The folks at Business Training Library know their products inside and out! We've been able to use the service with all 230 of our employees, across all divisions and branches within our organization. Every department has utilized the service from Accounting, to IT, Card Services and Risk Management. It couldn't be easier!




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We've recently tied the online courses from Business Training Library to our performance appraisal process, which has had great results! Many of our employees are very excited about the program, and are taking a lot of courses! One of our VP's is particularly enthusiastic, even recommending a couple of training courses. A few of his favorites are The Enabling Manager, Lead and Develop Your Staff and Experiencing Your Anger. I have found the Job Aids to be particularly helpful! We've gone as far as designating one Wednesday morning each month to web-based training. We couldn't be happier!



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I’d definitely recommend Business Training Library to others. The courses and the accompanying support materials have proved to be very useful in the development of our training sessions and our employees really enjoy them. We’ve been able to use the service for both required training sessions and for personal development of our staff. Our brown bag lunch-n-learn sessions have been very successful. Plus, there's no time limit, an easy to use website, and an Account Manager to help out. I can’t go wrong!



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The positive return from the Library membership has been tremendous. It's great to have access to different materials and not having to constantly show the same training video over and over again. This also means that I save money by not needing to constantly purchase updated training materials. Using different resources keeps the training fresh and new all the time.




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We started working with Business Training Library primarily to standardize training in our offices across the country. The results have been better than expected. More people have access to training on demand instead of waiting for a classroom session. In addition to standardization, using the CompanyCollege learning management system (LMS) allows us to track all training, computer-based, classroom, on-the-job, etc. Because of the LMS, we have been able to capture exactly what employee training has occurred and when; this helped us in two ways: one, we can identify the need for training, and two, we can recognize people who have completed their training. All in all, the relationship we have had with Business Training Library has been an extremely successful one, and we look forward to continuing that relationship into the future.



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Bradford & Galt supports the continued growth and improvement of our associates. To assist them in keeping up with the rapid changes of the Information Technology marketplace, Bradford & Galt has created an alliance with Business Training Library and their online training program. Our associates appreciate the fact that these courses are designed specifically for IT professionals, providing them access to training courses for technical certification as well as knowledge of technical and end-user applications.

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