Ryan Brooks, Vice President of Sales
Shannon Kluczny, Vice President of Client Services
Tiffany Lopez, Vice President of Sales
Megan Pack, Marketing Manager
Dean Pichee, President & CEO
Brian Roemer, Professional Services Director
Angie Stevens, Business Development Manager
Les Wight, Chief Technology Officer
Debbie Williams, Vice President of Operations

 

 
Ryan Brooks
Vice President of Sales

Ryan Brooks joined Business Training Library as a sales representative in 2004. He assisted more than 150 small and mid-sized organizations in implementing our video and dvd-based lending library solution, often working with organizations utilizing employee training programs for the very first time. Ryan was promoted to Small Business Sales Manager in 2006, and currently manages a team of representatives responsible for consulting with smaller companies, consisting of 1-500 employees.

Ryan earned a business degree from Quincy University.



 

 
Shannon Kluczny
Vice President of Client Services

Shannon Kluczny joined Business Training Library in 2003.

As Vice President of Client Services, Shannon currently manages our the Account Management Team. Shannon was named Account Manager of the Year in 2006 and Employee of the Year in 2007. Shannon was also recognized for her efforts as Chairman of Business Training Library's inaugural client e-learning conference, Align 2008.

Prior to joining Business Training Library, Shannon was employed as a manager and trainer with Estee Lauder.

Shannon is an Alpha Chi Omega Alumni from Missouri State University.

 
Tiffany Lopez
Vice President of Sales

Tiffany joined Business Training Library in January 2009. She has spent the last 7 years of her career working in the training industry. She came to Business Training Library to assist our Training Consultants as they work with organizations in pursuit of employee training programs.

Tiffany's previous experience as Director of Education for New Horizons Computer Learning Center gives her a unique perspective. She specializes in understanding the concerns of organizations implementing training for the first time, including first time e-learning adapters, looking to leverage web-based technologies to deliver world-class training in small and mid-sized organizations. Tiffany attended the University of Missouri-Columbia.
 

Megan Pack
Marketing Manager

Megan Pack joined Business Training Library in 2004. As Marketing Manager, Megan is responsible for communicating and marketing Business Training Library’s unique training solutions for small and mid-sized companies to the marketplace.

Prior to joining Business Training Library, Megan served as a Marketing Representative for Near North National Group. Megan earned a degree in public relations and marketing from the University of Dayton.

 

Dean Pichee
President & CEO

Dean Pichee founded Business Training Library in 1996, to provide affordable, high-quality, training resources to small and mid-sized organizations across all industries. A training industry veteran, he realized there was a gap in the marketplace for these smaller companies with limited training resources and budgets. Pichee built a lending library of video and DVD training programs that smaller companies could borrow and exchange, by partnering with a variety of industry-leading producer partners. His idea created buzz in the industry, and within a few years, Business Training Library's lending library of video-based programs boasted over 50 vendor partners, with thousands of programs that hundreds of clients nationwide were utilizing to meet their diverse training and development needs. To further serve the small and mid-sized market, and utilize growing technologies, Pichee released Business Training Library's e-learning solution, with off-the-shelf courseware from vendors such as SkillSoft; as well as a hosted learning management system, called CompanyCollege, in 2001.

Prior to founding Business Training Library, Pichee founded and sold Capital Training Company, a training solutions provider for banks and financial institutions. Before founding Capital Training Company, Pichee served as the Vice President for Bankers Training, also a training provider for the financial training industry. Dean has served on the board of directors of leading trade associations for learning providers, including the Digital Learning Organization, and its predecessor, Training Media Association. He has also served on the board for the MS Society of St. Louis. Dean earned a business degree from Washington University.

 

 
Brian Roemer
Professional Services Director

Brian Roemer joined Business Training Library as an IT consultant in 1998, and was brought on full-time in 2001. Currently serving Business Training Library as Professional Services Director, Brian oversees both standard and custom courseware technology, and serves as project manager for all client-related custom solutions. Brian’s experience with industry leading course publishing tools such as Adobe CS3 Suite and Lectora Publishing Suite, allows us to provide custom courseware builds and consult on a variety of custom courseware efforts.

Prior to joining Business Training Library, Brian served as a PC/LAN Analyst for St. Louis Healthcare Network. Brian earned a business management and accounting degree from the University of Missouri.

 

 

 

 
Angie Stevens
Business Development Manager

Angie Stevens joined Business Training Library in 1997. She has served a number of key positions in her tenure with Business Training Library – including managing our sales teams, and serving as Marketing Manager for more than 5 years. Angie settled into her current role as Business Development Manager in 2005, and currently works with our channel partners, association partners, and resellers.

Angie is a member of the American Society of Association Executives, and the American Society of Training and Development. She earned a degree in English from the University of Missouri-Columbia.

 

 
Les Wight
Chief Technology Officer

Les Wight joined Business Training Library as a consultant in 2006, and was brought on full-time in 2007. As Chief Technology Officer, Les is the lead for all software development efforts internal to Business Training Library. This includes base product research and development, client customizations, as well as integration with other systems.

Les brings over 10 years experience in web application development as developer, team lead, and architect, for a variety of projects at organizations including Microsoft and Energizer.

Les earned a B.A. degree from the University of Iowa.

 

 
Debbie Williams
Vice President of Operations

Debbie Williams joined Business Training Library as an Account Manager in 2001. She was promoted to Member Services Manager shortly thereafter, and in 2006, to Vice President of Operations. As VP of Operations, Debbie serves Business Training Library in a number of vital areas, including managing our IT department, both in terms of operational IT functions, and our technical support team. Debbie is also responsible for managing Business Training Library’s administration and special projects staff.

Prior to joining Business Training Library, Debbie served more than 11 years in the banking industry, and more than 5 years in the medical equipment industry. Debbie studied business at Weber State University.