3. BizLibrary Client Awards 2011
BizLibrary's Annual Client Awards Dinner was held Wednesday, September 21st at the Hilton at the Ballpark St. Louis. All attendees of Align 2011, BizLibrary's Annual Conference, were invited to attend the event.
2011 award categories:
- Client Loyalty
- Partner of the Year
- Best Blended Learning Program
- Best Metrics
- Learning Professional of the Year
- Learning Program of the Year
| Client Loyalty: Hood Packaging Corporation |
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Hood Packaging has partnered with BizLibrary for over 10 years to deliver compliance and Legal training to all employees. The Lending Library has become part of their training culture and is a go to resource for group sessions facilitated by trainers and for individual development requested by managers for employees. |
Core topics addressed are: EEO, Harassment, Workplace Violence, Drug and Alcohol Awareness, Documentation of Disclipne, FMLA just to name a few. BizLibrary offers a wide variety of topics for Hood Packaging to easily access and utilize and over the course of their partnership, the lending library as been tied to the employees development and growth with in the company.
Hood Packaging Corporation has a rich history in North America as a key player in the packaging industry. For more than 50 years Hood Packaging has been a leader in the design and manufacture of a wide range of packaging materials. Over the years, Hood Packaging has evolved to become a world leader in the packaging industry by providing reliable customer service, on-time deliveries, and superior product quality. They attribute their success to being innovative, goal-oriented and driven by continuous improvement. |
| Partner of the Year: Seven Dimensions |
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Seven Dimensions was recognized as Partner of the Year. Seven Dimension's founder Eve Ash delivered a powerful Keynote Address, Finding Our Magic for Inspirational Leadership. Eve also debuted their newest "Cutting Edge" series. which will soon be included in our Streaming Video Library. A major factor in their success is the emphasis placed on developing and maintaining an open and communicative approach with clients in order to produce the exact style of program required for today's audiences. This focus assists in producing high quality programs that motivate the audience and have a lasting effect. |
| Best Blended Learning Program: DWA Healthcare Communications Group |
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Today's learning professionals are under pressure to address ever-evolving skills needed in their organizations, and they are being asked to do so with limited resources and time. A blended program provides the roadmap for creating high-impact solutions that address these needs by combining various learning platforms, methods, and formats to motivate learners, produce real results, and increase productivity. |
DWA Healthcare Communications Group (DWA) is an award-winning solutions provider in the healthcare education arena. From technology and media developers to project support teams and executives. DWA is fully versed on the regulations that frame our industry: FDA, OIG, ACCME, AMA, PhRMA, AdvaMed, and more. DWA attributes shared knowledge across the organization as a key differentiator.
What drives our success is culture. DWA fosters a culture of excellence in the development, management, and execution of all programs. DWA demonstrates results by measuring their own outcomes. They apply the principles of Lean Six Sigma and multiple quality assurance initiatives, and demonstrate superior operational excellence, tactical execution, and educational outcomes.
DWA has been a client of BizLibrary's since March 2010. Their BizLibrary's Learning Solutions include the Streaming Video Library, the Business and Professional Development E-learning course library, the Classroom Management Module and they have integrated "Harvard Management Mentor" with BizLibrary's Learning Management System. |
DWA Blended Program Overview:
- Streaming Video Library and E-learning Enterprise Catalog for up to 200 employees
- Classroom Management Module
- Harvard Business Integration
Streaming Video and E-Learning Courses - Through 2011 DWA's goal is to keep training and development at the top of employees' minds, change behavior, continous learning and clarification of communication. They assign required courses and also allow employees to access courses on a self-directed basis. They include streaming videos as pre-work and follow-up to instructor-led courses. They have also created Learning Plans or Individual Development Plans with their supervisors, who will coach them through any skill gaps.
Classroom Module - They are utilizing the classroom module throughout the organization. They track both historial data and future assignments and registrations. They are including both Classroom Events and E-Learning Courses in their Learning Plans.
Harvard Management Mentor - They have integrated BizLibrary's Learning Management System with online Harvard Business courses. They provide this as an on-demand reference resource for Management or they can also complete courses from beginning to end. |
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| Best Metrics: Bally Technologies |
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We know ROI matters, and in today’s economic environment, it might matter more than ever. For many years, training and e-learning were seen primarily as a less expensive way to provide employees with the training they need. Most successful employee training and development programs are tied directly to strategic objectives and business results. |
Bally Technologies, Inc. is a diversified, worldwide gaming company that designs, manufactures, distributes, and operates gaming devices and computerized monitoring, accounting and player-tracking systems for gaming devices. In addition to selling gaming devices, Bally Technologies also offers customers a wide range of purchase and lease options. It derives revenue from Gaming Equipment (sale of gaming devices and related equipment, parts and conversion kits) and Gaming Operations (operation of linked progressive systems, video lottery and centrally determined systems and the rental of gaming devices and content).
Bally Technologies has been a client since October 2009. Bally's primary strategic objective for 2011 is employee morale and retention. Their Leadership Development Program and BizLibrary Solutions have directly impacted their results. |
Bally Technologies Program Overview:
Their Leadership Program includes a blend of e-learning courses, instructor-led courses, mentoring and coaching, and quarterly meetings and discussion groups. Their metrics include:
- 100% retention of all program participants
- 20.6% of program particpants were promoted within the last year
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| Learning Professional of the Year: Amanda Boyle, Healthport |
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In today’s times, the knowledge and skill of individuals training employees is one of high retention, creativity and dedication. For training and development programs to succeed, there must be a strong coach behind them. |
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Amanda Boyle, Manager of Training and Development at Healthport, was recognized as the Learning Professional of the Year. She has spent over 24 years in the training industry. Amanda joined Healthport in 1997. Amanda's achievements and qualifications include:
- Member of ASTD
- Launched Healthport Online University
- Manages large program of 5000+ end users
- Develops custom content (75+courses)
- Oversees certification Compliance
- Proactive in communication and marketing with end users
- Streamlines internal processes leveraging the LMS
- Lectora Certified Professional
- BS of Workforce Education Development
- Consistently makes suggestions and requests custom projects to improve the ease of use of the LMS
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| Learning Program of the Year: CHAN Healthcare Auditors |
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CHAN Healthcare Auditors was recognized as the Learning Program of the Year for 2011. CHAN has developed and implemented an integrated learning program that has delivered measured successful results. The learning program has clearly defined challenges that require a unique solution in order to make the program a success. CHAN's program is multifaceted and considers the different learn styles of their employees. The Program features a variety of learning modalities that infuse a renewed energy across the organization about learning and development. |
CHAN was formed in 1997 through the collaboration of Ascension Health and Catholic Health Initiatives, the two largest tax-exempt healthcare systems in the United States. Today, CHAN has implemented internal audit functions at more than 20 healthcare networks, with ongoing operations in more than 350 hospitals and healthcare facilities nationwide.
CHAN remains dedicated to advancing healthcare ministries by providing high quality, cost-effective internal audit services with integrity, innovation, and knowledge sharing. |
CHAN's geographically dispersed workforce is highly-engaged in learning and development. Through CHAN University they have created a high desire to learn and grow.
CHAN University Overview:
- With over 360 facilities, 28 clients and 320 associates spread across the U.S. e-learning is a critical component within their program.
- They include off-the-shelf e-learning courses, as well as custom developed content by BizLibrary.
- They have an annual conference for the whole company.
- New hire orientation every other month.
- New leadership training once per year and it includes: instructor-led training, live webinars and e-learning.
- Conduct surveys and pre and post assessments for live webinars and intructor-led training.
- Conduct 360º assessments with upper leadership.
- Conduct 180º assessments with line level managers.
- CHAN U Committee was formed in March of 2011. The Committee is held accountable for doing needs analysis in targeted areas and bringing the results to the group to build curriculums.
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