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Dean Pichee, the President and CEO here at BizLibrary, issues a standing challenge to everyone in the organization. He wants to know, “Are you smarter every Friday?” Think about this simple challenge. If every person in the organization is a little smarter on Friday, what does that incremental, step-by-step move towards being a little smarter each week do for the organization? Quite a lot –here’s how. |
First – when the most senior leadership in an organization asks everyone to be a little smarter at the end of each week, the culture of the organization gets nudged a little towards learning as a core value that is – in fact – valued and openly discussed. So – the first big step towards “smarter on Friday” is to get senior leadership to commit to the same thing AND share newly acquired knowledge.
Second – you need tools. It’s much easier to get the technology tools in place and used when the senior leaders in an organization openly use and endorse social learning. Here at BizLibrary, we are using something we call “
Community” – a social learning and collaboration resource within our LMS. While we’d love to talk to you about Community, the tools you choose will be largely irrelevant if your senior leaders do not embrace them and – even more importantly – use them. (
click here "Social Learning - Three Suggestions for Making Effective Use of Social Learning Tools") As for choices, you have three categories of tools or products from which you can choose:
1. Web-based free tools (like Yammer, Huddle) – while the price is right, and the functionality might be good, web-based tools come with some limitations. For instance, these tools might be difficult to pull within your internal learning environment, and it’s hard to link participation to other learning resources.
2. Build your own – while this option might be tempting, it can be expensive and unless your develop team work with or builds learning management systems or collaboration tools, the effective coding and application architecture can be challenging.
3. Third-party vendors – there are more vendors entering this space by the day. The trick is to find one that understands your needs, your market space and can deliver effective tools within the limitations of your budget.
Third – once you’ve gotten your culture moving the right direction (with a big push from leadership), and you’ve gotten the tools in place, the next major step to take in actually getting a little smarter every Friday is to get employees engaged in actually learning new things AND sharing what they learn.
Often times, steps 1 and 3 are the most critical and most challenging. If you’re lucky enough to have senior leadership really engaged, the employees will follow. But it is not a “one off” sort of event. Getting smarter each week takes effort, effective tools, time and persistence.